Annual Report of the Access to Information Act April 1, 2014 – March 31, 2015

Chapter I – Report on the Access to Information Act

1.0 Introduction

The Access to Information Act provides the Canadian public with a broad right of access to information in records under the control of a government institution. This is in accordance with the principles that government information should be available to the public and that necessary exceptions to the right of access should be limited and specific.

Section 72 of the Access to Information Act requires that the head of every federal government institution submit an annual report to Parliament on the administration of this Act during the fiscal year. This report describes how Correctional Service Canada (CSC) fulfilled its access to information responsibilities during the reporting period covering 2014-2015.

Our reporting Head, the Minister of Public Safety, has delegated the administration of the Access to Information Act, including the reporting of the Annual Report, to the Commissioner of CSC.

2.0 Organization

2.1 About the Correctional Service Canada

Correctional Service Canada was formed in 1979 through the amalgamation of the Canadian Penitentiary Service and the Parole Board of Canada. CSC has the fundamental obligation to contribute to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

It does this by operating under the rule of law, in particular the Correctional and Conditional Release Act (CCRA), which provides its legislative framework. The Commissioner of CSC has the authority, extending from the CCRA, to issue directives, procedures and guidelines to carry out the agency’s operations.

CSC contributes to public safety by administering court-imposed sentences for offenders sentenced to two years or more. This involves managing institutions (penitentiaries) of various security levels and supervising offenders on different forms of conditional release, while assisting them in become law-abiding citizens. CSC also administers post-sentence supervision of offenders with Long Term Supervision Orders for up to 10 years.

CSC works closely with its Public Safety Portfolio partners, including the Royal Canadian Mounted Police (RCMP), the Parole Board of Canada (PBC), the Canada Border Services Agency (CBSA), the Canadian Security Intelligence Service (CSIS), and three review bodies, including the Office of the Correctional Investigator (OCI).

2.2 The Access to Information and Privacy Division

The ATIP Division is part of the Policy Sector and reports to the Director General of Rights, Redress and Resolution. The Division is responsible for the overall administration of the Access to Information Act and the Privacy Act. In addition, each sector, region, institution, district, parole office and community correctional centre has an Access to Information and Privacy liaison who assists the national ATIP Division in administering its overall responsibilities.

During the 2014-2015 fiscal year, the ATIP Division underwent a restructuring in order to improve and streamline workflow with the overall goal of increasing the efficiency of the office.

The Access to Information and Privacy Division (ATIP) is comprised of one Director, three Deputy Directors, five Team Leaders, one Senior Policy Advisor and seven teams: an Administrative Unit, five teams of analysts who process both Access and Privacy requests, and a Policy and Training Unit. Each team has its own administrative support. The Administrative Unit is responsible for processing incoming requests, generating routine correspondence, tasking the institutions in order to retrieve records for privacy requests, ensuring quality control, preparing final release packages for the mail, and providing general support to the ATIP office. The Access to Information and Privacy Teams (ATIP) review and analyze documents, provide guidance, conduct consultations, process complaints received about their files from the Offices of the Information and Privacy Commissioners, and provide guidance and support to program areas on the application of the Acts. In addition, the ATIP teams are responsible for tasking the branches and regions in order to retrieve records. The Policy and Training Unit develops reports, policies, guidelines, tools and procedures to support ATIP requirements within CSC, oversees the Privacy Impact Assessment process, manages privacy breaches, processes complaints on the use and disclosure of personal information from the Office of the Privacy Commissioner, and provides training to CSC employees.

During the 2014-2015 fiscal year, there were 16 full-time equivalents (FTE) and .50 casual employees whose time was devoted to Access to Information Act activities.

2.3 Operational Challenges

The ATIP Division continues to process a large number of complex Access requests, with limited resources, relating to

  • investigation, mortality, and fact-finding reports
  • contraband in institutions
  • statistics on various subjects, including double-bunking of offenders; time spent in segregation, numbers of offenders who are dangerous offenders, etc.
  • health information, including prescription drugs issued to offenders, mental health treatment and segregation of offenders
  • media interest in CSC’s legislative agenda

3.0 Highlights & Accomplishments

3.1 Improved Efficiencies

During the 2014-2015 fiscal year, CSC ATIP identified and implemented new practices in an effort to make things more efficient. These include:

  • re-structuring of the ATIP Division;
  • introduction of a new and improved triage process;
  • implementation of quarterly and mid-year reports which provide trends and analysis and are distributed to senior management at National Headquarters and in the Regions and the Executive Committee;
  • creation of a 1-800 number to allow Canadians to readily contact the Division through a single point of contact;
  • exploring the use of scanning for the regions so that they may scan documents in response to ATIP retrievals thereby reducing the number of documents photocopied and sent by mail. This project is underway and will be implemented in April 2015;
  • better use of ATIP reporting and data extraction to report on Divisional results on a regular basis; and
  • creation of one point of contact within the Division for complaints received from the Office of the Information Commissioner.

3.2 Consensus Rationale Team

As a result of staff recommendations, the ATIP Division created a Consensus Rationale Team (CRT) during this reporting period. It is a forum for ATIP staff to discuss and share their views on the review of ATIP requests, i.e. the application of exemptions, in an effort to ensure consistency in our practices. The CRT meets on a bi-weekly basis and is followed by the ATIP Management Team “Record of Decision” meetings which further support consistency in how analysts review access requests.

3.3 Policies, Guidelines, and Procedures

During the 2014-2015 fiscal year, the ATIP Division implemented new ATIA policies, practices and procedures, including:

  • All access requests are triaged before they are assigned to an analyst. The triage process includes factors such as workload, complexity of file, and subject matter expertise when assigning files.
  • Employees actively advise requesters to consult CSC’s Completed ATI Summaries on the external website to see if there is information that has been previously released that may meet the criteria they are looking for before they make a request and incur the associated costs.
  • Better reporting of ATIA requests through weekly and quarterly reports to senior management.

3.4 Training & Awareness

The Policy and Training Unit (PTU) plays a fundamental role in developing and delivering training to employees at National Headquarters, Regional Headquarters and in the Institutions across Canada, as well as the ATIP staff, on Access to Information and Privacy related matters.

During this reporting period, the ATIP Division continued delivering ATIP Awareness training to the sectors and the regions in order to ensure CSC employees have an understanding of ATIP and the importance of their role in the process. Regional ATIP Liaisons also delivered training sessions within their regions. Employees were trained from various areas of CSC, including:

  • Correctional Managers
  • Administrative Assistants
  • Chiefs of Administration
  • Finance
  • Managers of Assessment and Intervention
  • Parole Officers
  • Labour Relations
  • Staff Training Coordinators
  • Sentence Administration Staff
  • Case Management Staff
  • Health Services
  • Community Engagement
  • Victim Services
  • Aboriginal Affairs
  • Chaplaincy
  • Wardens and Deputy Wardens
  • Evaluation
  • Performance Management
  • Security Intelligence Analysts
  • Policy Sector

A total of 74 training sessions were delivered this reporting period - 595 employees received ATIP training at NHQ and in the regions.

The Policy and Training Unit continues to offer training to Regional ATIP Liaisons and provide advice and answer questions and concerns regarding training, policy and guidelines, interpretations of the Act, etc. through its GEN-NHQ Policy and Training email account. This continues to be a very useful tool.

All staff completed the mandatory security training delivered by Canada School Public Service. CSC participated in the development of this training and CSC ATIP provided material for the ATIP component.

During the latter part of this reporting period, mandatory ATIP 101 training sessions were introduced to provide staff with training on ATIP legislation and the application of exemptions at CSC. An emphasis has been placed on the ATIA since all analysts are now responsible for analyzing ATIA requests (previously there was only one team dedicated to access files). This will continue in the new fiscal year.

3.5 ATIP Website – Internal and External

CSC’s ATIP Division continues to ensure its internal ATIP website is kept updated with the most current information in order to educate the wider CSC community on access to information. The site includes information regarding policies and procedures, directives, and a list of ATIP Tips.

In accordance with TBS’ guidelines, CSC posts summaries of completed access to information requests on a monthly basis on the Government of Canada’s Open Government portal. To view CSC’s Completed Access to Information Requests page, please visit:

ATIP’s external internet continues to be user-friendly and includes dedicated pages for instructions on submitting access and privacy requests, the duty to assist, an up-to-date list of the completed Privacy Impact Assessments, and frequently asked questions. To view the ATIP Division’s Internet site, please visit:

3.6 Info Source

CSC is responsible for providing comprehensive, accurate and up-to-date descriptions of its functions, programs, activities. CSC’s program records continue to be properly described and reflect its 2014-2015 Program Activity Architecture.

During the 2014-2015 fiscal year, CSC ATIP worked closely with its Information Management Division on an Info Source Realignment Project to ensure that records held by CSC are properly identified. This is an ongoing project that will result in a more accurate reporting of program records in Info Source.

CSC’s Info Source chapter can be found on its external website and will be updated as revisions arise:

3.7 Ongoing Activities

Throughout the 2014-2015 fiscal year, officials of the ATIP division supported the administration of the Access to Information Act through many of its other activities, including:

  • Reviewing CSC’s forms to ensure they contain the required Access to Information Act statements.
  • Participating as a member of the Government of Canada (GC) Forum on ATIP. The Forum serves as a direct link to the ATIP community where members discuss issues including policy developments and training initiatives.
  • Attending networking functions with other ATIP colleagues such as the ATIP Community meetings presided by the Treasury Board, and the annual Canadian Access and Privacy Association (CAPA) conference.
  • Strengthening our communication and relationship with the Office of the Information Commissioner by participating in regular meetings. These meetings include the ATIP Director, Deputy Directors and the Complaints Coordinator.
  • Providing advice to CSC employees on access matters and responding to general ATIP questions from our colleagues in the sectors and regions.

4.0 Delegation of Authority

The responsibilities associated with the administration of the Access to Information Act, such as notifying applicants of extensions and transferring requests to other institutions, are delegated to the departmental ATIP Coordinator through a delegation instrument signed by the Minister of Public Safety. The approval of exemptions remains with the Director, the Deputy Directors as well as the Team Leaders. Delegation for public interest releases, as well as research and statistics, rests with the Commissioner, the Senior Deputy Commissioner and the Assistant Commissioner, Policy. The Access to Information Delegation Orders were updated this fiscal year to include the Regulations.

A detailed delegation instrument can be viewed in Appendix A.

Chapter II – Access to Information Act Statistical Report and Supplementary Reporting Requirements for 2014-2015

5.0 Statistical Report

See Appendix B for CSC’s Statistical Report on the Access to Information Act.

6.0 Interpretation of the 2014-2015 Statistical Report

6.1 Requests received under the Access to Information Act

In 2014-2015, CSC received 555 Access to Information Act requests. One hundred and eighty two requests were carried over from the previous reporting period for a total of 737 requests. Please refer to Appendix B for the statistical report.

Requests received under the Access to Information Act

Details

6.1 This graph shows that in the 2012-2013 fiscal year there were 882 requests requiring processing. In 2013-2014, there were 800 requests, and in 2014-2015 there were 737 requests.

In addition to formal Access to Information Act requests, the Division processed 176 consultation requests from other government institutions and organizations, as well as 117 informal requests.

6.2 Source of Requests

Of the 555 received, the majority of CSC’s requests originated from the public (offenders are included in this category), totaling 373. Media accounted for 137 requests received; 19 requests were received from Business; two requests were received from Academia; 24 requests were received from organizations and there were no requests received from political parties.

The following graph details the breakdown of requests received by each group:

Source of Requests

6.3 Disposition of Requests

Of the 517 requests completed during this reporting period, full disclosure was provided in response to 123 requests and partial disclosure was provided in 177 cases. Information was withheld in its entirety pursuant to exemptions in 12 cases and in three cases the information was excluded. CSC was unable to process 39 requests as a result of no records existing; no requests were treated informally; 153 were abandoned; and 10 were transferred to other federal government institutions. A total of 71,805 pages were processed.

Disposition of Requests

Details

6.3 This graph shows that in the 2014-2015 fiscal year, 123 requests were fully disclosed; 177 requests were partially disclosed; 12 requests were withheld in their entirety; the information was excluded in 3 requests; 39 requests were unable to be processed; 153 requests were abandoned; and 10 requests were transferred to other government institutions.

6.4 Exemptions

A breakdown of the exemptions/exclusions applied during this reporting period is as follows:

Exemption Description Number of Times Applied
Obtained in Confidence 20
Federal-Provincial Affairs 1
International Affairs and Defence 1
Law Enforcement & Investigation 74
Security 10
Investigations, examinations and audits 53
Public Servants Disclosure Protection Act 1
Safety of Individuals 5
Economic Interests 7
Personal Information 107
Third Party Information 50
Operations of Government (Advice) 80
Testing Procedures 3
Solicitor-Client Privilege 12
Statutory Prohibitions 2
Information to be published 10
Library/Museum Material 0
Cabinet Confidences 5

6.5 Extensions

A total of 172 extensions were required during this reporting period. As requests get more voluminous, complex and require an increased amount of programming time when asking for statistics, the need for dedicated search time is subsequently increased.

6.6 Completion Time

During the reporting period, CSC completed 307 requests in less than 30 days; 94 between 31 and 60 days; 68 requests between 61 to 120 days; 17 requests between 121 to 180 days and 31 were closed over 180 days. The majority of the requests which required extensive processing time resulted from consultations with other federal government departments.

6.7 Informal Requests

During the reporting period, 117 informal requests were received. One hundred and eight of these were for completed requests that were posted on CSC’s external website which resulted in the release of 108 previously released Access to Information packages. The remaining requests were for requests for information that were not processed under the Act.

6.8 Method of Access

Where information was available for release, copies were provided in 300 cases which included paper copies, electronic and CDs.

6.9 Consultations from Other Institutions

The ATIP Division’s workload involves responding to consultations in response to formal requests received by other institutions. CSC works closely with its partners under the Public Safety portfolio such as CBSA, RCMP, CSIS, PBC, OCI, as well as Citizenship and Immigration in order to respond to consultations in a timely fashion.

During the 2014-2015 reporting period, the ATIP Division received a total of 176 consultations from other government institutions and organizations processing requests under the Access to Information Act.

The following chart provides the type and number of consultations received over the 2014-2015 reporting year:

Type of Consultation Number of Consultations Received in 2014-2015
Other government institutions 88
Other organizations 88
Total 176

7.0 Supplementary Reporting Requirements

7.1 Complaints and Investigations

Applicants have the right of complaint to the Office of the Information Commissioner (OIC) pursuant to the Access to Information Act and may exercise this right at any time during the processing of their request. At the end of this reporting period, CSC received a total of 34 complaints and 78 findings were issued. This is a marked decrease in the number of requests that our office received in 2013-2014 which totaled 51, and can be attributed to the OIC resolving complaint files prior to any official notification being sent to government departments.

The majority of the access complaints received during this reporting period concern application of exemptions and refusal of access. CSC processed 517 requests and received 34 complaints representing less than seven percent of the requests processed by CSC.

The following chart provides a breakdown of the type of complaint made to the OIC:

Type of Complaint Received Finding Active
Delay/Time Limits 7 22 5
Extension 0 4 0
Exemptions 11 21 23
Exclusions 1 0 1
Fees 3 5 3
Refusal Access – General (i.e. incomplete response, no records, etc.) 12 26 13
Total 34 78 45

* Please note that some findings and active complaints have been carried over from previous years.

During last fiscal year, procedures were implemented as a result of formal ATIA complaints received by CSC and the OIC’s investigations and recommendations. These procedures are still in place, as well as some new ones, as follows:

  1. Compliance reports continue to be generated and reviewed by Senior Management on a weekly basis, including briefings by the ATIP Director, to ensure that ATIA requests are being processed by legislative due dates.
  2. An ATIA component remains in the Performance agreements for Senior Management and Senior Management continues to sign off on all OPI transmittal notices and checklists in an effort to ensure accuracy and thoroughness of all ATIA retrievals.
  3. OIC continues to be informed of extensions by including a transmittal notice, along with copies of the extension letters.
  4. As part of its Duty to Assist, ATIP staff continues to communicate with requesters discussing the scope of requests, offering alternative suggestions as appropriate, and providing previously released information that is posted as summaries on CSC’s external website.
  5. CSC continues to improve its compliance rate and continues to take steps to make sure that the timeliness of responses continues, including the creation of one point of contact within the Division for complaints.
  6. Strengthening our communication and relationship with the Office of the Information Commissioner by participating in regular meetings. These meetings include the ATIP Director, Deputy Directors and the Complaints Coordinator.

7.2 Fees

A total of $3,472.00 was collected as per Access to Information Act Regulations which included:

Fee Type Total Fees Collected
Application $2020.00
Search $1014.00
Preparation $278.00
Reproduction $160.00
Total $3472.00

The initial $5.00 application fee for requestors requesting Boards of Investigation reports concerning a family member was waived in light of the duty to assist.

7.3 Federal Court

There was no federal court cases filed against CSC in this reporting period.

7.4 Resources

The ATIP Division expended a total of $987,803.00 – $971,103.00 was in salary costs and $16,700.00 in overtime costs. There were no operating costs.

Appendix A - Delegation of Authority

The Minister of Public Safety and Emergency Preparedness, pursuant to section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto to exercise the powers and perform the duties and functions of the Minister as the head of a government institution, that is, the Correctional Service of Canada, under the sections of the Act set out in the schedule opposite each position. This designation replaces all previous delegation orders.

Section Action Commissioner Senior Deputy Commissioner Assistant Commissioner, Policy Director, ATIP Deputy Director, ATIP Team Leaders, ATIP Regional Deputy Commissioners Wardens & District Directors Regional Administrators, Communications and Executive Services
4(2.1) Responsibility of head of institution      
7(a) Notice where access requested      
7(b) Giving access to a record      
8(1) Transfer to – transfer from institution      
9 Extension of time limits      
11(2)(3)
(4)(5)(6)
Additional fees      
12(2)(b) Language of access      
12(3)(b) Access in Alternative format      
13 Exemption - Information obtained in Confidence        
14 Exemption - Federal-Provincial Affairs        
15 Exemption - International affairs and defence        
16 Exemption - Law enforcement and investigation        
16.5 Exemption - Public Servants Disclosure Protection Act         
17 Exemption - Safety of individuals        
18 Exemption - Economic Interests of Canada        
18.1 Exemption - Economic interest of certain government institutions        
19 Exemption - Personal Information        
20 Exemption - Third party information        
21 Exemption - Operations of Government        
22 Exemption - Testing procedures        
22.1 Exemption - Internal Audits        
23 Exemption - Solicitor/Client Privilege        
24 Exemption - Statutory prohibitions        
25 Severability        
26 Refusal of access where information is to be published        
27(1)(4) Third party notification        
28(1)(b), (2)(4) Third party notification        
29(1) Disclosure on recommendation of Information Commissioner        
33 Advise Information Commissioner of third party involvement        
35(2)(b) Right to make representations        
37(4) Access to be given to complainant        
43(1) Notice to third party of application to Federal Court for review        
44(2) Notice to requester of application for review by third party        
52(2)(b),
52(3)
Special rules for hearings        
69 Excluded information        
71(1) Facilities for inspection of manuals        
72 Annual Report to Parliament              
Access Regulations
6(1) Transfer of request              
7(2) Search and preparation fees              
8 Method of access              
8.1 Limitations in respect of format              

Dated, at the City of Ottawa, this

____th day of ___________, 2015

__________________________________________
The Honourable Steven Blaney, P.C., M.P.

Minister of Public Safety and Emergency Preparedness

Appendix B – Statistical Report

Statistical Report on the Access to Information Act

Name of institution: Correctional Service Canada

Reporting period: 2014-04-01 to 2015-03-31

Part 1: Requests Under the Access to Information Act

1.1 Number of requests

Number of Requests
Received during reporting period 555
Outstanding from previous reporting period 182
Total 737
Closed during reporting period 517
Carried over to next reporting period 220

1.2 Sources of requests

Source Number of Requests
Media 137
Academia 2
Business (private sector) 19
Organization 24
Public 373
Decline to Identify 0
Total 555

1.3 Informal requests

Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
33 23 37 19 2 3 0 117

Note: All requests previously recorded as “treated informally” will now be accounted for in this section only.

Part 2: Requests Closed During the Reporting Period

2.1 Disposition and completion time

Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 3 42 44 27 5 0 2 123
Disclosed in part 3 76 30 36 11 12 9 177
All exempted 4 3 3 2 0 0 0 12
All excluded 1 1 1 0 0 0 0 3
No records exist 8 22 7 1 0 0 1 39
Request transferred 10 0 0 0 0 0 0 10
Request abandoned 111 23 9 2 1 2 5 153
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 140 167 94 68 17 14 17 517

2.2 Exemptions

Section Number of Requests Section Number of Requests Section Number of Requests Section Number of Requests
13(1)(a) 2 16(2) 0 18(a) 0 20.1 0
13(1)(b) 0 16(2)(a) 1 18(b) 5 20.2 0
13(1)(c) 9 16(2)(b) 0 18(c) 2 20.4 0
13(1)(d) 9 16(2)(c) 9 18(d) 0 21(1)(a) 24
13(1)(e) 0 16(3) 0 18.1(1)(a) 0 21(1)(b) 42
14 1 16.1(1)(a) 0 18.1(1)(b) 0 21(1)(c) 2
14(a) 0 16.1(1)(b) 0 18.1(1)(c) 0 21(1)(d) 12
14(b) 0 16.1(1)(c) 3 18.1(1)(d) 0 22 3
15(1) 0 16.1(1)(d) 50 19(1) 107 22.1(1) 0
15(1) - I.A.* 0 16.2(1) 0 20(1)(a) 3 23 12
15(1) - Def.* 0 16.3 0 20(1)(b) 21 24(1) 2
15(1) - S.A.* 1 16.4(1)(a) 0 20(1)(b.1) 0 26 0
16(1)(a)(i) 10 16.4(1)(b) 0 20(1)(c) 18
16(1)(a)(ii) 7 16.5 1 20(1)(d) 8
16(1)(a)(iii) 0 17 5
16(1)(b) 4
16(1)(c) 3
16(1)(d) 50

* I.A.: International Affairs Def.: Defence of Canada S.A.: Subversive Activities

2.3 Exclusions

Section Number of Requests Section Number of Requests Section Number of Requests
68(a) 10 69(1) 0 69(1)(g) re (a) 1
68(b) 0 69(1)(a) 0 69(1)(g) re (b) 0
68(c) 0 69(1)(b) 0 69(1)(g) re (c) 0
68.1 0 69(1)(c) 0 69(1)(g) re (d) 0
68.2(a) 0 69(1)(d) 0 69(1)(g) re (e) 1
68.2(b) 0 69(1)(e) 1 69(1)(g) re (f) 2
69(1)(f) 0 69.1(1) 0

2.4 Format of information released

Disposition Paper Electronic Other Formats
All disclosed 118 4 1
Disclosed in part 170 7 0
Total 288 11 1

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Disposition of Requests Number of Pages Processed Number of Pages Disclosed Number of Requests
All disclosed 6139 4630 123
Disclosed in part 45021 17440 177
All exempted 580 0 12
All excluded 211 0 3
Request abandoned 19854 3614 153
Neither confirmed nor denied 0 0 0
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
All disclosed 113 1278 9 1693 0 0 1 1659 0 0
Disclosed in part 123 1284 36 4602 10 4376 6 6932 2 246
All exempted 10 0 2 0 0 0 0 0 0 0
All excluded 2 0 1 0 0 0 0 0 0 0
Request abandoned 147 91 2 532 2 879 1 799 1 1313
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 395 2653 50 6827 12 5255 8 9390 3 1559
2.5.3 Other complexities
Disposition Consultation Required Assessment of Fees Legal Advice Sought Other Total
All disclosed 15 2 0 0 17
Disclosed in part 35 9 0 1 45
All exempted 3 1 0 0 4
All excluded 0 0 0 0 0
Request abandoned 5 27 0 1 33
Neither confirmed nor 0 0 0 0 0
Total 58 39 0 2 99

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline
Number of Requests Closed Past the Statutory Deadline Principal Reason
Workload External Consultation Internal Consultation Other
117 107 1 2 7
2.6.2 Number of days past deadline
Number of Days Past Deadline Number of Requests Past Deadline Where No Extension Was Taken Number of Requests Past Deadline Where An Extension Was Taken Total
1 to 15 days 21 15 36
16 to 30 days 7 12 19
31 to 60 days 9 9 18
61 to 120 days 6 10 16
121 to 180 days 2 3 5
181 to 365 days 4 7 11
More than 365 days 4 8 12
Total 53 64 117

2.7 Requests for translation

Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3: Extensions

3.1 Reasons for extensions and disposition of requests

Disposition of Requests Where an Extension Was Taken 9(1)(a) Interference With Operations 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
All disclosed 45 0 9 0
Disclosed in part 66 0 15 1
All exempted 1 0 6 7
All excluded 1 0 2 0
No records exist 4 0 0 0
Request abandoned 15 0 0 0
Total 132 0 32 8

3.2 Length of extensions

Length of Extensions 9(1)(a) Interference With Operations 9(1)(b) Consultation 9(1)(c) Third-Party Notice
Section 69 Other
30 days or less 87 0 9 0
31 to 60 days 24 0 15 1
61 to 120 days 19 0 6 7
121 to 180 days 1 0 2 0
181 to 365 days 1 0 0 0
365 days or more 0 0 0 0
Total 132 0 32 8

Part 4: Fees

Fee Type Fee Collected Fee Waived or Refunded
Number of Requests Amount Number of Requests Amount
Application 404 $2,020 20 $100
Search 12 $1,014 3 $166
Production 0 $0 0 $0
Programming 0 $0 0 $0
Preparation 2 $278 0 $0
Alternative format 0 $0 0 $0
Reproduction 3 $160 2 $711
Total 421 $3,472 25 $977

Part 5: Consultations Received From Other Institutions and Organizations

5.1 Consultations received from other Government of Canada institutions and organizations

Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during reporting period 88 6220 88 6220
Outstanding from the previous reporting period 6 472 6 472
Total 94 6692 94 6692
Closed during the reporting period 88 6544 88 6544
Pending at the end of the reporting period 6 148 6 148

5.2 Recommendations and completion time for consultations received from other Government of Canada institutions

Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 14 21 4 2 1 0 0 42
Disclose in part 5 12 14 2 0 0 0 33
Exempt entirely 2 0 2 0 0 0 0 4
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 1 3 0 5 0 0 0 9
Other 0 0 0 0 0 0 0 0
Total 22 36 20 9 1 0 0 88

5.3 Recommendations and completion time for consultations received from other organizations

Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 14 21 4 2 1 0 0 42
Disclose in part 5 12 14 2 0 0 0 33
Exempt entirely 2 0 2 0 0 0 0 4
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 1 3 0 5 0 0 0 9
Other 0 0 0 0 0 0 0 0
Total 22 36 20 9 1 0 0 88

Part 6: Completion Time of Consultations on Cabinet Confidences

6.1 Requests with Legal Services

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

6.2 Requests with Privy Council Office

Number of Days Fewer Than 100 Pages Processed 101‒500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 7: Complaints and Investigations

Section 32 Section 35 Section 37 Total
34 20 78 132

Part 8: Court Action

Section 41 Section 42 Section 44 Total
0 0 0 0

Part 9: Resources Related to the Access to Information Act

9.1 Costs

Expenditures Amount
Salaries $971,103
Overtime $16,700
Goods and Services $0
  • Professional services contracts
$0  
  • Other
$0
Total $987,803

9.2 Human Resources

Resources Person Years Dedicated to Access to Information Activities
Full-time employees 16.00
Part-time and casual employees 0.50
Regional staff 1.00
Consultants and agency personnel 0.00
Students 0.00
Total 17.50

Note: Enter values to two decimal places.