Annual Report Access to Information Act April 1, 2015 – March 31, 2016

Chapter I - Report on the Access to Information Act

1.0 Introduction

The Access to Information Act provides the Canadian public with a broad right of access to information in records under the control of a government institution. This is in accordance with the principles that government information should be available to the public and that necessary exceptions to the right of access should be limited and specific.

Section 72 of the Privacy Act requires that the Head of every federal government institution submit an annual report to Parliament on the administration of this Act over the fiscal year. The Minister of Public Safety has delegated the administration of the Access to Information Act, including the reporting of the Annual Report, to the Commissioner of CSC.

This report describes how the Correctional Service Canada (CSC) fulfilled its access to information responsibilities during the reporting period covering 2015-2016.

2.0 Organization

2.1 About the Correctional Service Canada

Correctional Service Canada was formed in 1979 through the amalgamation of the Canadian Penitentiary Service and the Parole Board of Canada. CSC has the fundamental obligation to contribute to public safety by actively encouraging and assisting offenders to become law-abiding citizens, while exercising reasonable, safe, secure and humane control.

It does this by operating under the rule of law, in particular the Correctional and Conditional Release Act (CCRA), which provides its legislative framework. The Commissioner of CSC has the authority, extending from the CCRA, to issue directives, procedures and guidelines to carry out the agency’s operations.

CSC contributes to public safety by administering court-imposed sentences for offenders sentenced to two years or more. This involves managing institutions (penitentiaries) of various security levels and supervising offenders on different forms of conditional release, while assisting them in become law-abiding citizens. CSC also administers post-sentence supervision of offenders with Long Term Supervision Orders for up to 10 years.

CSC works closely with its Public Safety Portfolio partners, including the Royal Canadian Mounted Police (RCMP), the Parole Board of Canada (PBC), the Canada Border Services Agency (CBSA), the Canadian Security Intelligence Service (CSIS), and three review bodies, including the Office of the Correctional Investigator (OCI).

2.2 The Access to Information and Privacy Division

The ATIP Division is part of the Policy Sector and reports to the Director General of Rights, Redress and Resolution. The Division is responsible for the overall administration of the Access to Information Act and the Privacy Act. In addition, each sector, region, institution, district, parole office and community correctional centre has an Access to Information and Privacy liaison who assists the national ATIP Division in administering its overall responsibilities.

During the 2015-2016 fiscal year, the ATIP Division underwent a restructuring in order to improve and streamline workflow with the overall goal of increasing the efficiency of the office.

The Access to Information and Privacy Division (ATIP) is comprised of one Director, two Deputy Directors, five Team Leaders, one Senior Policy Advisor and seven teams: an Information Processing and Reporting Unit comprised of two teams, five teams of analysts who process both Access and Privacy requests, and a Policy and Training Unit. The Information Processing and Reporting Unit is responsible for processing incoming requests, generating routine correspondence, tasking the institutions in order to retrieve records for privacy requests, ensuring quality control, preparing final release packages for the mail, and providing general support to the ATIP office. The Access to Information and Privacy (ATIP) Teams review and analyze documents, provide guidance, conduct consultations, process complaints received about their files from the Offices of the Information and Privacy Commissioners, and provide guidance and support to program areas on the application of the Acts. In addition, the ATIP teams are responsible for tasking the branches and regions in order to retrieve records. The Policy and Training Unit develops reports, policies, guidelines, tools and procedures to support ATIP requirements within CSC, oversees the Privacy Impact Assessment process, manages privacy breaches, processes complaints on the use and disclosure of personal information from the Office of the Privacy Commissioner and acts as a complaints liaison for the ATIP Division, and provides training to CSC employees.

During the 2015-2016 fiscal year, there were 11 full-time equivalents (FTE), and two casual employees whose time was devoted to Access to Information Act activities. In addition, there were three FTEs on extended leave.

2.3 Operational Challenges

The ATIP Division continues to process a large number of complex Access requests, while trying to balance the processing of a large volume of Privacy Act requests, relating to

  • investigation, mortality, and fact-finding reports
  • cell phone surveillance technology
  • mental health
  • segregation
  • Commissioner’s briefing notes and communications on various CSC initiatives

3.0 Highlights & accomplishments

3.1 Improved Efficiencies

During the 2015-2016 fiscal year, CSC ATIP identified and implemented new practices in an effort to make things more efficient. These include:

  • Building ATIP’s Human Resources component – during this past fiscal year, a number of staffing processes were launched in an effort to build ATIP’s staff compliment including PM-04, PM-03 and PM-02 processes. This resulted in the hiring of five analysts (ranging from PM-02 to PM-04) whose work was dedicated to both ATI and Privacy. CSC ATIP continues to offer acting opportunities to staff when possible.
  • Regional sites, including institutions, are now scanning documents to ATIP through a secure drive which is making it possible for records to be provided to ATIP for processing in a more timely fashion while at the same time contributing to a paperless environment.
  • The use of encryption of emails allowing for the more timely exchange of Protected B information with our government partners, in particular the Offices of the Privacy and Information Commissioners.
  • The complaint management process continues to be a successful means of working closely with the OIC to develop action plans for completing requests.
  • The Administrative Unit (now known as the Information Processing and Reporting Unit) was re-structured and new processes have been implemented in an effort to improve the efficiency of the intake process. This has proven to be very successful.

3.2 Litigation Project

During this fiscal year, CSC ATIP worked with the Department of Justice (DOJ) on a Litigation project. The ATIP Division created a team to assist with the collection and indexing of documents in relation to an ongoing court case. The team indexed over 20,000 pages and successfully completed the project before its official end date.

3.3 Consensus Rationale Team

As a result of staff recommendations, the ATIP Division created a Consensus Rationale Team (CRT) during this reporting period. It is a forum for ATIP staff to discuss and share their views on the review of ATIP requests, i.e. the application of exemptions, in an effort to ensure consistency in our practices. The CRT meets on a bi-weekly basis, and is followed by a “Record of Decision” meeting with the Deputy Directors which further supports consistency in how analysts review privacy requests.

3.4 Policies, Guidelines, and Procedures

During the 2015-2016 fiscal year, the ATIP Division implemented new ATIA policies, practices and procedures, including:

  • Better reporting of ATIA requests through weekly and quarterly reports to senior management.
  • ATIP’s reference document “ATIPs Tools and Resources” was updated. This document is used by staff as a central resource for ATIP information.
  • A new ATIP Bulletin was created for CSC employees explaining the protocol for instant messaging.
  • A Memo was developed and distributed to the Regional ATIP Liaisons on time extensions and search fees outlining the recent Federal Court rulings.

3.5 Training & Awareness

The Policy and Training Unit (PTU) plays a fundamental role in developing and delivering training to employees at National Headquarters, Regional Headquarters and in the Institutions across Canada, as well as the ATIP staff, on Access to Information and Privacy related matters.

During this reporting period, the ATIP Division continued delivering ATIP Awareness training to the sectors and the regions in order to ensure CSC employees have an understanding of ATIP and the importance of their role in the process. Regional ATIP Liaisons also delivered training sessions within their regions. Employees were trained from various areas of CSC, including:

  • Correctional Managers
  • Administrative Assistants
  • Chiefs of Administration
  • Managers of Assessment and Intervention
  • Parole Officers
  • Labour Relations
  • Staff Training Coordinators
  • Sentence Administration Staff
  • Case Management Staff
  • Health Services
  • Community Engagement
  • Strategic Policy
  • Chaplaincy
  • Wardens and Deputy Wardens
  • Evaluation
  • Performance Management
  • Security Intelligence Analysts
  • ATIP Liaisons

A total of 14 training sessions were delivered this reporting period – 118 employees received ATIP training at NHQ and in the regions.

The Policy and Training Unit continues to offer training to Regional ATIP Liaisons and provide advice and answer questions and concerns regarding training, policy and guidelines, interpretations of the Act, etc. through its GEN-NHQ Policy and Training email account. This continues to be a very useful tool.

3.6 ATIP Website – Internal and External

CSC’s ATIP Division worked with its e-Communications colleagues on the Intranet Renewal Project during the last half of this fiscal year. The new site will continue to educate the wider CSC community on privacy related issues, including ATIP legislation, policies and procedures, directives, privacy breach prevention and reporting, Privacy Impact Assessment procedures, and a list of ATIP Tips and Bulletins.

The new site will continue to educate the wider CSC community on ATIP related issues, and includes information regarding ATIP legislation, policies and procedures, directives, privacy breach prevention and reporting, Privacy Impact Assessment procedures, and a list of ATIP Tips and Bulletins.

In accordance with TBS’ guidelines, CSC posts summaries of completed access to information requests on a monthly basis on the Government of Canada’s Open Government portal. To view CSC’s Completed Access to Information Requests page, please visit: http://open.canada.ca/en/search/ati?f%5B0%5D=ss_ati_organization_en%3ACorrectional%20Service%20of%20Canada

ATIP’s external internet continues to be user-friendly and includes dedicated pages for instructions on submitting access and privacy requests, the duty to assist, an up-to-date list of the completed Privacy Impact Assessments, and frequently asked questions. To view the ATIP Division’s Internet site, please visit: http://www.csc-scc.gc.ca/atip/index-eng.shtml

3.7 Info Source

CSC is responsible for providing comprehensive, accurate and up-to-date descriptions of its functions, programs, activities. CSC’s program records continue to be properly described and reflect its 2015-2016 Program Activity Architecture.

During the 2015-2016 fiscal year, CSC ATIP worked closely with CSC’s Information Management Services on the Information Records of Business Value project to assist in identifying official records.

CSC’s Info Source chapter can be found on its external website and will be updated as revisions arise: http://www.csc-scc.gc.ca/info-source/index-eng.shtml

3.8 Ongoing Activities

Throughout the 2015-2016 fiscal year, officials of the ATIP division supported the administration of the Access to Information Act through many of its other activities, including:

  • Reviewing CSC’s forms to ensure they contain the required Access to Information Act statements.
  • Participating as a member of GCconnex. The Forum serves as a direct link to the ATIP community where members discuss issues including PIAs, policy developments and training initiatives.
  • Attending networking functions with other ATIP colleagues such as the ATIP Community meetings presided by the Treasury Board Secretariat (TBS), as well as their workshops.
  • Strengthening our communication and relationship with the Office of the Information Commissioner by participating in ongoing meetings and discussions.
  • Providing advice to CSC employees on access matters and responding to general ATIP questions from our colleagues in the sectors and regions.

4.0 Delegation of authority

The responsibilities associated with the administration of the Access to Information Act, such as notifying applicants of extensions and transferring requests to other institutions, are delegated to the departmental ATIP Coordinator through a delegation instrument signed by the Minister of Public Safety. The approval of exemptions remains with the Director, the Deputy Directors as well as the Team Leaders. Delegation for public interest releases, as well as research and statistics, rests with the Commissioner, the Senior Deputy Commissioner and the Assistant Commissioner, Policy.

A detailed delegation instrument can be viewed in Appendix A.

Chapter II – Access to Information Act Statistical Report and Supplementary Reporting Requirements for 2015-2016

5.0 Statistical report

See Appendix B for CSC’s Statistical Report on the Access to Information Act.

6.0 Interpretation of the 2015-2016 statistical report

6.1 Requests received under the Access to Information Act

In 2015-2016, CSC received 646 Access to Information Act requests. Two hundred and nineteen requests were carried over from the previous reporting period for a total of 865 requests. Please refer to Appendix B for the statistical report.

Requests received under the Access to Information Act

Details

6.1 This graph shows that in the 2013-2014 reporting period there were 800 requests requiring processing. In 2014-2015, there were 737 and in 2015-2016 there were 865 requests.

6.2 Source of Requests

Of the 646 received, the majority of CSC’s requests originated from the public (offenders are included in this category), totaling 421. Media accounted for 146 requests received; 34 requests were received from Business; 14 requests were received from Academia; 30 requests were received from organizations; 1 declined to identify; and there were no requests received from political parties.

The following graph details the breakdown of requests received by each group:

Source of Requests

Details

6.2 This graph shows that in the 2015-2016 fiscal year, requests originated from the public are totaling 421; 146 requests from Media; 34 from Business; 14 from Academia; 30 from organizations; 1 declined to identify; and there were no requests received from political parties.

6.3 Disposition of Requests

Of the 617 requests completed during this reporting period, full disclosure was provided in response to 102 requests and partial disclosure was provided in 223 cases. Information was withheld in its entirety pursuant to exemptions in 14 cases and in four cases the information was excluded. CSC was unable to process 85 requests as a result of no records existing; 185 were abandoned; three were transferred to other federal government institution; and one was neither confirmed nor denied. A total of 66,573 pages were processed.

Disposition of Requests

Details

6.3 This graph shows that in the 2015-2016 fiscal year 102 requests were fully disclosed; 223 requests were partially disclosed; 14 requests were withheld in their entirety; the information was excluded in 4 requests; 85 requests were unable to be processed; 185 requests were abandoned; 3 requests were transferred to other government institutions; and one request was neither confirmed nor denied.

6.4 Exemptions

A breakdown of the exemptions/exclusions applied during this reporting period is as follows:

Exemption Description Number of Times Applied
Obtained in Confidence 26
Federal-Provincial Affairs 4
International Affairs and Defence 9
Law Enforcement & Investigation 113
Security 12
Investigations, examinations and audits 82
Safety of Individuals 6
Economic Interests 1
Personal Information 194
Third Party Information 47
Operations of Government (Advice) 113
Testing Procedures 14
Solicitor-Client Privilege 19
Statutory Prohibitions 2
Information to be published 2
Library/Museum Material 9
Cabinet Confidences 21

6.5 Extensions

A total of 235 extensions were required during this reporting period. As requests get more voluminous, complex and require an increased amount of programming time when asking for statistics, the need for dedicated search time is subsequently increased.

6.6 Completion Time

During the reporting period, CSC completed 142 requests in less than 30 days; 54 between 31 and 60 days; 33 requests between 61 to 120 days; four requests between 121 to 180 days and two were closed over 180 days. The majority of the requests which required extensive processing time resulted from consultations with other federal government departments.

6.7 Informal Requests

During the reporting period, 78 informal requests were received, and 86 were completed – 60 of the completed releases were previously released Access to Information packages. The remaining requests were for requests for information that were not processed under the Act.

6.8 Method of Access

Where information was available for release, copies were provided in 325 cases which included paper copies, electronic and CDs.

6.9 Consultations from Other Institutions

The ATIP Division’s workload involves responding to consultations in response to formal requests received by other institutions. CSC works closely with its partners under the Public Safety portfolio such as CBSA, RCMP, CSIS, PBC, OCI, as well as Citizenship and Immigration in order to respond to consultations in a timely fashion.

During the 2015-2016 reporting period, the ATIP Division received a total of 85 consultations from other government institutions and organizations processing requests under the Access to Information Act.

The following chart provides the type and number of consultations received over the 2015-2016 reporting year:

Type of Consultation Number of Consultations Received in 2015-2016
Other government institutions 77
Other organizations 2
Total 85

7.0 Supplementary reporting requirements

7.1 Complaints and Investigations

Applicants have the right of complaint to the Office of the Information Commissioner (OIC) pursuant to the Access to Information Act and may exercise this right at any time during the processing of their request. At the end of this reporting period, CSC received a total of 58 complaints and 30 findings were issued.

The majority of the access complaints received during this reporting period concern application of exemptions and refusal of access. CSC processed 617 requests and received 58 complaints representing less than 10 percent of the requests processed by CSC.

The following chart provides a breakdown of the type of complaint made to the OIC:

Type of Complaint Received Finding Active
Delay/Time Limits 16 9 11
Extension 3 1 2
Exemptions 12 9 27
Exclusions 0 0 1
Fees 6 3 6
Refusal Access – General (i.e. incomplete response, no records, etc.) 21 8 28
Total 58 30 75

* Please note that some findings and active complaints have been carried over from previous years.

During last fiscal year, procedures were implemented as a result of formal ATIA complaints received by CSC and the OIC’s investigations and recommendations. These procedures are still in place, as well as some new ones, as follows:

  1. Compliance reports continue to be generated and reviewed by Senior Management on a weekly basis, including briefings by the ATIP Director, to ensure that ATIA requests are being processed by legislative due dates.
  2. An ATIA component remains in the Performance agreements for Senior Management and Senior Management continues to sign off on all OPI transmittal notices and checklists in an effort to ensure accuracy and thoroughness of all ATIA retrievals.
  3. OIC continues to be informed of extensions by including a transmittal notice, along with copies of the extension letters.
  4. As part of its Duty to Assist, ATIP staff continues to communicate with requesters discussing the scope of requests, offering alternative suggestions as appropriate, and providing previously released information that is posted as summaries on CSC’s external website.
  5. CSC continues to improve its compliance rate and continues to take steps to make sure that the timeliness of responses continues, including the creation of one point of contact within the Division for complaints.
  6. Strengthening our communication and relationship with the Office of the Information Commissioner by participating in ongoing meetings and discussions.

7.2 Fees

A total of $4,011.00 was collected as per Access to Information Act Regulations which included:

Fee Type Total Fees Collected
Application $2,225.00
Search $1,131.00
Preparation $555.00
Reproduction $100.00
Total $4,011.00

The initial $5.00 application fee for requestors requesting Boards of Investigation reports concerning a family member was waived in light of the duty to assist.

7.3 Federal Court

There was no federal court cases filed against CSC in this reporting period.

7.4 Resources

The ATIP Division expended a total of $936,810.00 – $918,002.00 was in salary costs and $16,855.00 in overtime costs. There was $1,953.00 in operating costs.

Appendix A - Delegation of Authority

The Minister of Public Safety and Emergency Preparedness, pursuant to section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the schedule hereto to exercise the powers and perform the duties and functions of the Minister as the head of a government institution, that is, the Correctional Service of Canada, under the sections of the Act set out in the schedule opposite each position. This designation replaces all previous delegation orders.

Section Action Commissioner Senior Deputy Commissioner Assistant Commissioner, Policy Director, ATIP Deputy Director, ATIP Team Leaders, ATIP Regional Deputy Commissioners Wardens & District Directors Regional Administrators, Communications and Executive Services
4(2.1) Responsibility of head of institution      
7(a) Notice where access requested      
7(b) Giving access to a record      
8(1) Transfer to – transfer from institution      
9 Extension of time limits      
11(2)(3)
(4)(5)(6)
Additional fees      
12(2)(b) Language of access      
12(3)(b) Access in Alternative format      
13 Exemption - Information obtained in Confidence        
14 Exemption - Federal-Provincial Affairs        
15 Exemption - International affairs and defence        
16 Exemption - Law enforcement and investigation        
16.5 Exemption - Public Servants Disclosure Protection Act         
17 Exemption - Safety of individuals        
18 Exemption - Economic Interests of Canada        
18.1 Exemption - Economic interest of certain government institutions        
19 Exemption - Personal Information        
20 Exemption - Third party information        
21 Exemption - Operations of Government        
22 Exemption - Testing procedures        
22.1 Exemption - Internal Audits        
23 Exemption - Solicitor/Client Privilege        
24 Exemption - Statutory prohibitions        
25 Severability        
26 Refusal of access where information is to be published        
27(1)(4) Third party notification        
28(1)(b), (2)(4) Third party notification        
29(1) Disclosure on recommendation of Information Commissioner        
33 Advise Information Commissioner of third party involvement        
35(2)(b) Right to make representations        
37(4) Access to be given to complainant        
43(1) Notice to third party of application to Federal Court for review        
44(2) Notice to requester of application for review by third party        
52(2)(b),
52(3)
Special rules for hearings        
69 Excluded information        
71(1) Facilities for inspection of manuals        
72 Annual Report to Parliament              
Access Regulations
6(1) Transfer of request              
7(2) Search and preparation fees              
8 Method of access              
8.1 Limitations in respect of format              

Dated, at the City of Ottawa, this

23th day of March, 2015

_____________________________________
The Honourable Steven Blaney, P.C., M.P.

Minister of Public Safety and Emergency Preparedness

Appendix B – Statistical Report

Statistical Report on the Access to Information Act

Name of institution: Correctional Service Canada

Reporting period: 2015-04-01 to 2016-03-31

Part 1: Requests Under the Access to Information Act

1.1 Number of requests
Number of Requests
Received during reporting period 646
Outstanding from previous reporting period 219
Total 865
Closed during reporting period 617
Carried over to next reporting period 248
1.2 Sources of requests
Source Number of Requests
Media 146
Academia 14
Business (private sector) 34
Organization 30
Public 421
Decline to Identify 1
Total 646
1.3 Informal requests
Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
46 11 9 8 6 5 1 86

Note: All requests previously recorded as "treated informally" will now be accounted for in this section only.

Part 2: Requests Closed During the Reporting Period

2.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 2 29 54 8 3 6 0 102
Disclosed in part 2 41 66 55 12 18 29 223
All exempted 1 5 2 1 1 2 2 14
All excluded 0 2 2 0 0 0 0 4
No records exist 44 23 11 5 1 0 1 85
Request transferred 3 0 0 0 0 0 0 3
Request abandoned 112 27 7 7 4 1 27 185
Neither confirmed nor denied 0 1 0 0 0 0 0 1
Total 164 128 142 76 21 27 59 617
2.2 Exemptions
Section Number of Requests Section Number of Requests Section Number of Requests Section Number of Requests
13(1)(a) 3 16(2) 0 18(a) 0 20.1 0
13(1)(b) 0 16(2)(a) 1 18(b) 0 20.2 0
13(1)(c) 14 16(2)(b) 0 18(c) 1 20.4 0
13(1)(d) 9 16(2)(c) 11 18(d) 0 21(1)(a) 40
13(1)(e) 0 16(3) 0 18.1(1)(a) 0 21(1)(b) 59
14 1 16.1(1)(a) 0 18.1(1)(b) 0 21(1)(c) 4
14(a) 2 16.1(1)(b) 0 18.1(1)(c) 0 21(1)(d) 10
14(b) 1 16.1(1)(c) 2 18.1(1)(d) 0 22 13
15(1) 2 16.1(1)(d) 80 19(1) 194 22.1(1) 1
15(1) - I.A.* 5 16.2(1) 0 20(1)(a) 0 23 19
15(1) - Def.* 0 16.3 0 20(1)(b) 17 24(1) 2
15(1) - S.A.* 2 16.4(1)(a) 0 20(1)(b.1) 0 26 2
16(1)(a)(i) 20 16.4(1)(b) 0 20(1)(c) 26
16(1)(a)(ii) 5 16.5 0 20(1)(d) 4
16(1)(a)(iii) 3 17 6
16(1)(b) 3
16(1)(c) 2
16(1)(d) 80

* I.A.: International Affairs
Def.: Defence of Canada
S.A.: Subversive Activities

2.3 Exclusions
Section Number of Requests Section Number of Requests Section Number of Requests
68(a) 19 69(1) 1 69(1)(g) re (a) 6
68(b) 0 69(1)(a) 0 69(1)(g) re (b) 1
68(c) 0 69(1)(b) 1 69(1)(g) re (c) 2
68.1 0 69(1)(c) 0 69(1)(g) re (d) 3
68.2(a) 0 69(1)(d) 0 69(1)(g) re (e) 5
68.2(b) 0 69(1)(e) 1 69(1)(g) re (f) 1
69(1)(f) 0 69.1(1) 0
2.4 Format of information released
Disposition Paper Electronic Other Formats
All disclosed 94 8 0
Disclosed in part 191 32 0
Total 285 40 0
2.5 Complexity
2.5.1 Relevant pages processed and disclosed
Disposition of Requests Number of Pages Processed Number of Pages Disclosed Number of Requests
All disclosed 3508 2802 102
Disclosed in part 47222 26524 223
All exempted 4647 0 14
All excluded 86 0 4
Request abandoned 11110 2622 185
Neither confirmed nor denied 0 0 1
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less Than 100
Pages Processed
101-500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
All disclosed 94 935 7 1114 1 753 0 0 0 0
Disclosed in part 141 3127 53 5682 17 6296 12 11419 0 0
All exempted 12 0 0 0 1 0 1 0 0 0
All excluded 4 0 0 0 0 0 0 0 0 0
Request abandoned 175 40 5 683 2 243 3 1656 0 0
Neither confirmed nor denied 1 0 0 0 0 0 0 0 0 0
Total 427 4102 65 7479 21 7292 16 13075 0 0
2.5.3 Other complexities
Disposition Consultation Required Assessment of Fees Legal Advice Sought Other Total
All disclosed 17 11 0 0 28
Disclosed in part 50 12 2 19 83
All exempted 3 0 0 0 3
All excluded 0 0 0 0 0
Request abandoned 12 36 0 0 48
Neither confirmed nor denied 0 0 0 0 0
Total 82 59 2 19 162
2.6 Deemed refusals
2.6.1 Reasons for not meeting statutory deadline
Number of Requests Closed Past the Statutory Deadline Principal Reason
Workload External Consultation Internal Consultation Other
178 98 10 2 68
2.6.2 Number of days past deadline
Number of Days Past Deadline Number of Requests Past Deadline Where No Extension Was Taken Number of Requests Past Deadline Where An Extension Was Taken Total
1 to 15 days 22 29 51
16 to 30 days 7 5 12
31 to 60 days 5 9 14
61 to 120 days 6 8 14
121 to 180 days 2 7 9
181 to 365 days 9 19 28
More than 365 days 23 27 50
Total 74 104 178
2.7 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3: Extensions

3.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a)
Interference With Operations
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69 Other
All disclosed 40 0 8 1
Disclosed in part 97 2 34 6
All exempted 5 0 2 0
All excluded 2 0 0 0
No records exist 9 0 1 0
Request abandoned 17 0 6 5
Total 170 2 51 12
3.2 Length of extensions
Length of Extensions 9(1)(a)
Interference With Operations
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69 Other
30 days or less 118 2 22 0
31 to 60 days 29 0 19 6
61 to 120 days 19 0 9 5
121 to 180 days 3 0 0 1
181 to 365 days 0 0 1 0
365 days or more 1 0 0 0
Total 170 2 51 12
Part 4: Fees
Fee Type Fee Collected Fee Waived or Refunded
Number of
Requests
Amount Number of
Requests
Amount
Application 445 $2,472 33 $165
Search 5 $1,131 1 $100
Production 0 $0 0 $0
Programming 8 $555 0 $0
Preparation 0 $0 0 $0
Alternative format 0 $0 0 $0
Reproduction 0 $100 2 $264
Total 458 $4,258 36 $529

Part 5: Consultations Received From Other Institutions and Organizations

5.1 Consultations received from other Government of Canada institutions and organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during reporting period 77 3509 2 53
Outstanding from the previous reporting period 6 153 0 0
Total 83 3662 2 53
Closed during the reporting period 75 3075 2 53
Pending at the end of the reporting period 8 587 0 0
5.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 19 14 6 0 0 0 0 39
Disclose in part 6 12 8 1 2 0 0 29
Exempt entirely 0 1 0 0 0 0 0 1
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 2 1 0 0 0 0 0 3
Other 1 1 0 0 0 1 0 3
Total 28 29 14 1 2 1 0 75
5.3 Recommendations and completion time for consultations received from other organizations
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 1 1 0 0 0 0 2
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 1 1 0 0 0 0 2

Part 6: Completion Time of Consultations on Cabinet Confidences

6.1 Requests with Legal Services
Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed
1 to 15 2 2 0 0 0 0 0 0 0 0
16 to 30 1 2 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 1 1 0 0 0 0 0 0 0 0
121 to 180 2 1 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 6 6 0 0 0 0 0 0 0 0
6.2 Requests with Privy Council Office
Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed Number of
Requests
Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Part 7: Complaints and Investigations

Section 32 Section 35 Section 37 Total
58 0 29 87

Part 8: Court Action

Section 41 Section 42 Section 44 Total
0 0 0 0

Part 9: Resources Related to the Access to Information Act

9.1 Costs
Expenditures   Amount
Salaries   $918,002
Overtime   $16,855
Goods and Services   $1,953
  • Professional services contracts
$0
  • Other
$1,953
Total   $936,810
9.2 Human Resources
Resources Person Years Dedicated to Access to Information Activities
Full-time employees 11.00
Part-time and casual employees 2.00
Regional staff 0.00
Consultants and agency personnel 0.00
Students 0.00
Total 13.00

Note: Enter values to two decimal places.