Custody
Institutional Functions, Programs and Activities
1.0 Custody
As mandated in the Corrections and Conditional Release Act, CSC ensures that offenders are provided with reasonable, safe, secure and humane custody while serving their sentence. This includes much of the day-to-day needs for offenders in custody including a wide range of activities that address health and safety issues as well as provide basics such as food, clothing, mental health services, and physical health care. It also includes security measures within institutions including drug interdiction, and appropriate control practices to prevent incidents.
1.1 Institutional Management and Support
Institutional Management and Support encompasses all activities related to the daily management of operational activities and institutional services by Wardens, Deputy Wardens, Assistant Wardens, Correctional Managers, etc. Key activities include the daily administration, operation and maintenance of institutions, establishing operational processes and procedures, ensuring compliance with national standards and regulations, managing the allocated financial and human resources, directing and overseeing the delivery of integrated correctional operations, monitoring the effectiveness of the institutional security activities, considering threats, risks, vulnerabilities and physical security requirements and controls, managing the intelligence function of the institution, ensuring coordination across the criminal justice system, ensuring a safe environment for staff and inmates, and making decisions and recommendations relative to inmates within delegated authorities.
Investigations
Description: Records relating to Investigations convened by the Commissioner of Correctional Service Canada, the Director General, Incident Investigations Branch or the Heads of Operational Units into incidents that affect the security and/or safety of the public, staff or offenders and/or that relate to the operations of the Service.
Document Types: Analyses, briefing notes, chronologies, convening orders, findings and recommendations, interview notes, manuals, meeting agendas and minutes, policies, procedures and guidelines, reference material, reports, terms of reference.
Record Number: CSC SDC 020
Operations and Quality Control
Description: Records related to quality control and quantitative and qualitative performance in the institutions and district offices and application of policy and procedures in the region.
Document Types: Audit and evaluation reports, briefing notes, letters, meeting agendas and minutes, policies, procedures and guidelines, presentations and training material, templates.
Record Number: CSC COP 280
Research
Description: Records related to research, including public opinion research into medical, psychiatric, psychological and socio-behavioural matters, and into matters involving the operation and delivery of correctional programs and services generally, such as, but not limited to, food services, education, employment, social and cultural development and visiting programs.
Document Types: Briefing notes, correspondence, forms, letters, meeting agendas and minutes, memoranda, policies, procedures and guidelines, presentations and training material, research, templates.
Record Number: CSC COP 520
Rights, Redress and Resolution
Description: Records related to the grievance process for offenders, human rights issues identified in complaints submitted by offenders to the Canadian Human Rights Commission and requests for information from the Office of the Correctional Investigator.
Document Types: Annual reports, briefing notes, bulletins, communication tools, convening orders, correspondence, consultation reports, court transcripts, decision papers, directives, discussion papers, fact sheets, forms, findings and recommendations, frameworks, legal opinions, letters, manuals, meeting agendas and minutes, memoranda, memoranda of understanding, notes, operational plans, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, protocols, publications, recommendations, reference material, reports, research reports, templates, treaties.
Record Number: CSC CDS 020
Personal Information Banks:
1.2 Institutional Security
Institutional Security encompasses all activities related to the implementation and compliance with policies and procedures which are designed to ensure the safety and security of staff, offenders and the public. Key activities include the implementation and coordination of security measures and related activities to meet the stratified requirements of a diverse inmate population, including high risk inmates, institutional gangs, organized crime and terrorist organizations, in a 24/7 correctional environment; as well as ensuring that offender placements and population management are implemented in a manner that is conducive to ensuring the overall safety of inmates, staff and the public while concurrently promoting a positive institutional environment that facilitates re-integration.
Contingency Emergency Plans
Description: Records related to actions to be taken in the event of any emergency causing a disruption of the institutional routine and operational activity.
Document Types: Audit and evaluation reports, briefing notes, correspondence, letters, meeting agendas and minutes, memoranda of understanding, notes, pamphlets/brochures, policies, procedures and guidelines, protocols, research reports, templates.
Record Number: CSC COP 090
Contraband and Dangerous Substances
Description: Records related to the entry into or discovery of unauthorized material in institutions, and the control of dangerous substances within the institution.
Document Types: Briefing notes, contracts, correspondence, forms, letters, meeting agendas and minutes, memoranda, memoranda of understanding, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, statistics and statistical reports, templates.
Record Number: CSC COP 100
Discipline and Segregation
Description: Records related to administrative segregation and disciplinary measures to be taken in order to maintain institutional routine.
Document Types: Correspondence, forms, letters, meeting agendas and minutes, memoranda of understanding, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, statistics and statistical reports, templates.
Record Number: CSC COP 130
Personal Information Banks:
Hostage Taking
Description: Records related to the management of hostage-taking situations.
Document Types: Briefing notes, correspondence, forms, letters, meeting agendas and minutes, memoranda, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, protocols, statistics and statistical reports, templates.
Format: In some cases video.
Record Number: CSC COP 190
Incidents
Description: Records related to incidents within the institutions.
Document Types: Briefing notes, correspondence, forms, findings and recommendations, letters, meeting agendas and minutes, notes, policies, procedures and guidelines, presentations and training material, protocols, statistics and statistical reports, templates.
Format: In some cases video.
Record Number: CSC COP 200
Information and Intelligence
Description: Records related to the collection of information and intelligence significant to the maintenance of good order within the institutions, and of benefit to law enforcement and correctional agencies.
Document Types: Briefing notes, correspondence, letters, meeting agendas and minutes, memoranda, notes, police reports, policies, procedures and guidelines, presentations and training material, statistics and statistical reports, templates.
Record Number: CSC COP 220
Inmate Population Management
Description: Records related to the procedures for managing the offender population.
Document Types: Briefing notes, correspondence, communication plans, frameworks, letters, meeting agendas and minutes, notes, policies, procedures and guidelines, presentations and training material, templates.
Record Number: CSC COP 240
Operational Security
Description: Records relating to the general operational security of the institutions.
Document Types: Briefing notes, correspondence, directives, frameworks, letters, meeting agendas and minutes, memoranda, policies, procedures and guidelines, presentations and training material, statistics and statistical reports, templates.
Format: In some cases video.
Record Number: CSC COP 270
Policy and Procedures
Description: Records related to the development of general policies and procedures.
Document Types: Briefing notes, correspondence, legal opinions, letters, meeting agendas and minutes, notes, policies, procedures and guidelines, presentations and training material, templates.
Record Number: CSC COP 290
Security
Description: Records related to the security of institutions.
Document Types: Briefing notes, correspondence, forms, letters, meeting agendas and minutes, memoranda, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, templates.
Format: In some cases video.
Record Number: CSC COP 390
Personal Information Banks:
Security Technology
Description: Records related to the selection and use of security equipment.
Document Types: Briefing notes, contracts, correspondence, letters, meeting agendas and minutes, memoranda of understanding, policies, procedures and guidelines, presentations and training material, recommendations, templates.
Record Number: CSC COP 410
Visits and Correspondence
Description: Records related to offender visitors and the monitoring of offender correspondence, reading material, and telephone communication.
Document Types: Briefing notes, contracts, correspondence, letters, meeting agendas and minutes, notes, policies, procedures and guidelines, presentations and training material, templates.
Record Number: CSC COP 480
Personal Information Banks:
1.3 Institutional Health Services
CSC is responsible for providing essential health services and reasonable access to non-essential mental health services that will contribute to the inmate's rehabilitation and successful reintegration into communities, in accordance with professionally accepted standards. Key activities include the delivery of public, clinical and mental health services such as basic primary health care, dental care, psychological counselling and infectious disease detection, treatment and prevention.
Clinical Health Services
Description: Records related to the provision of medical and clinical services in institutions and the overall administration, development, implementation and updating of medical directives, policies, quality improvement, accreditation, research and performance measurement for health services.
Document Types: Assessment tools, correspondence, consultation reports, forms, findings and recommendations, legal opinions, letters, meeting agendas and minutes, memoranda, notes, presentations, progress reports, protocols, recommendations, screening tools.
Record Number: CSC HS 7000
Dental Services
Description: Records related to the administration of dental services to offenders.
Document Types: Contracts, forms, policies, procedures and guidelines, reports, standards.
Record Number: CSC HS 7050
Personal Information Banks:
Health and Hygiene
Description: Records related to general matters pertaining to the cleanliness and physical well-being of offenders.
Document Types: Accident reports, correspondence, forms, manuals, meeting agendas and minutes, memoranda, notes, policies, procedures and guidelines, presentations and training material, pamphlets/brochures, standards, studies, surveys.
Record Number: CSC HS 7060
Personal Information Banks:
Health Care Equipment
Description: Records related to the acquisition of Health Care Equipment.
Document Types: Agreements, contracts, purchase orders, reports, standing offers.
Record Number: CSC CSS 090
Health Services
Description: Records related to the medical care of offenders.
Document Types: Audit and evaluation reports, briefing notes, checklists, contracts, correspondence, discussion papers, fact sheets, forms, frameworks, manuals, meeting agendas and minutes, memoranda of understanding, memoranda, newsletters, notes, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, protocols, research reports, studies, surveys, templates.
Record Number: CSC HS 7070
Personal Information Banks:
Institutional Health Services
Description: Records related to the administration of health services policy in institutions, which includes the accreditation of CSC’s Health Services.
Document Types: Audit and evaluation reports, boards of investigation, briefing notes, budget reports, contracts, correspondence, fact sheets, letters, memoranda, pamphlets/brochures, policies, procedures and guidelines, communication plans, meeting agendas and minutes, templates, terms of reference, Treasury Board submissions.
Format: Sometimes video
Record Number: CSC HS 7040
Mental Health Services
Description: Records related to essential mental health services and non-essential mental health services in institutions.
Document Types: Agreements, annual reports, assessment tools, briefing notes, budget reports, contracts, correspondence, communication plans, consultation reports, directives, fact sheets, forms, findings and recommendations, frameworks, legal opinions, letters, meeting agendas and minutes, memoranda, memoranda of understanding, newsletters, notes, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, privacy impact assessments, progress reports, proposals, protocols, recommendations, reference material, standards, speaking notes, screening tools, statistics and statistical reports, studies, terms of reference, Treasury Board submissions, work plans.
Record Number: CSC HS 7010
Psychiatric Services
Description: Records related to the psychiatric care of offenders.
Document Types: Audit and evaluation reports, briefing notes, contracts, correspondence, discussion papers, forms, frameworks, manuals, meeting agendas and minutes, memoranda, memoranda of understanding, notes, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, research reports, studies, surveys, templates.
Record Number: CSC HS 7080
Personal Information Banks:
Psychological Services
Description: Records related to psychological programs and the testing and treatment of offenders.
Document Types: Audit and evaluation reports, briefing notes, contracts, correspondence, discussion papers, forms, frameworks, manuals, meeting agendas and minutes, memoranda of understanding, memoranda, notes, policies, procedures and guidelines, presentations and training material, pamphlets/brochures, research reports, statistics, studies, surveys, templates, tests.
Record Number: CSC HS 7090
Personal Information Banks:
Public Health Services
Description: Records related to the prevention, control and treatment of infectious diseases and the chronic conditions resulting from these diseases in institutions.
Document Types: Agreements, annual reports, assessment tools, briefing notes, budget reports, contracts, correspondence, consultation reports, directives, fact sheets, forms, findings and recommendations, frameworks, legal opinions, letters, meeting agendas and minutes, memberships, memoranda, memoranda of understanding, newsletters, notes, pamphlets/brochures, policies, procedures and guidelines, presentations and training material, progress reports, proposals, protocols, recommendations, reference material, research reports, standards, screening tools, statistics and statistical reports, terms of reference, Treasury Board submissions, work plans.
Record Number: CSC HS 7020
1.4 Institutional Services
Institutional Services encompasses the provision of all non-correctional activities related to the daily operations of institutions in the most effective, efficient and economical means possible. Key services include accommodation support, engineering services, food services, clothing, institutional maintenance, fleet management, telecommunications, environmental protection and sustainable development, fire safety protection, and security electronics.
Facilities Planning, Design and Standards
Description: Records related to the planning, design and construction of correctional facilities.
Document Types: Briefing notes, certificates, contracts, forms, manuals, meeting agendas and minutes, memoranda, models and concepts, notes, plans, policies, presentations and training material, procedures and guidelines, reports, standards, studies, work orders.
Record Number: CSC CSS 070
Heating
Description: Records related to the provision of heating utilities.
Document Types: Annual reports, contracts, correspondence, data, forms, lists, manuals, meeting agendas and minutes, memoranda of understanding, memoranda, notes, policies, procedures and guidelines, reports, templates.
Record Number: CSC CSS 100
Information Management Projects
Description: Records related to information management projects conducted by Correctional Service Canada.
Document Types: Contracts, correspondence, forms, letters, meeting agendas and minutes, memoranda of understanding, policies, procedures and guidelines, presentations and training material, templates, work plans.
Record Number: CSC COP 510
Institutional Library Service
Description: Records related to the administration of Institutional Library Services.
Document Types: Contracts, forms, meeting agendas and minutes, memoranda, policies, procedures and guidelines, presentations and training material.
Record Number: CSC COP 250
Institutional Services
Description: Records related to the procurement services required for support of institutional operations.
Document Types: Briefing notes, contracts, correspondence, forms, manuals, meeting agendas and minutes, memoranda of understanding, memoranda, notes, policies, procedures and guidelines, privacy impact assessments, statistics, templates.
Record Number: CSC CSS 120
Food Services
Description: Records related to the supply of food and the administration of the Food Services Program.
Document Types: Contracts, correspondence, forms, meeting agendas and minutes, memoranda, menu plans, notes, policies, procedures and guidelines, purchase orders, recipes, standing offers, statements of work.
Record Number: CSC CSS 080
- Date modified :
- 2012-09-20