Policy Bulletin

Policy Bulletin 557

Why was the policy changed?

CD 024 – formerly CD 775 – has been updated to clarify the roles and responsibilities for the management of Correctional Service of Canada volunteers.

The format of the CD has been updated in order to comply with the new format for national policies as per the Commissioner’s Directives Standardization Project.

What has changed?

The current CD 775 was last updated in 1997. This directive has been updated to reflect current legislation, policies and practices, including accountability at various levels. It also defines CSC volunteers by providing clarity and criteria for staff to distinguish between CSC volunteers and visitors.

How was it developed?

The revised CD was developed by the Citizen Engagement Directorate of the Communications and Engagement Sector in collaboration with Strategic Policy Division, and in consultation with internal and external stakeholders.


The CD outlines the responsibilities of the Assistant Commissioner, Communications and Engagement Sector; Regional Deputy Commissioners; operational unit heads; Project Officers, Engagement and Ethnocultural Services; Social Program Officers and community volunteer coordinators.

Who will be affected by the policy?

All staff involved in the management of CSC volunteers. The policy will also impact on CSC volunteers, some of whom may now be considered visitors.

Expected cost?


Other impacts?


For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.