Commissioner's Directive

Community Supervision Framework



  • To establish a framework for the supervision and support of offenders in the community that promotes their reintegration and active involvement in meeting the objectives of their Correctional Plan


Applies to staff responsible for community operations and/or who work in a community operational setting


  1. The Assistant Deputy Commissioner, Correctional Operations, will ensure that:
    1. community supervision policies are effectively communicated to operational units
    2. support to operational units is provided
    3. operational reviews of policies and procedures are conducted on a regular basis
    4. any policy gaps are promptly communicated to the Assistant Commissioner, Correctional Operations and Programs
    5. significant staff safety issues are dealt with pursuant to the Employee Protection Program Guidelines.
  2. The District Director will:
    1. establish a process to monitor compliance and the effective implementation of policies
    2. maintain an up-to-date inventory of community resources and services and review it annually to identify gaps
    3. ensure that information is provided to the Victim Services Unit pursuant to section 26 of the CCRA and CD 784 – Information Sharing Between Victims and the Correctional Service of Canada
    4. ensure that all incidents involving community staff safety are documented, monitored and action is taken
    5. ensure parole offices and Community Correctional Centres have a sign-in/sign-out system in place and up-to-date emergency plans
    6. ensure policy gaps are promptly communicated to the Assistant Deputy Commissioner, Correctional Operations
    7. ensure supervision of offenders is maintained during staff absences
    8. ensure communication processes are in place to manage the supervision of offenders residing in a community-based residential facility pursuant to the contract between the Correctional Service of Canada (CSC) and the agency
    9. ensure the territorial boundaries for each parole office are clearly defined
    10. ensure that when volunteers are used to support reintegration efforts of offenders:
      1. processes pursuant to CD 775 – Volunteers and Volunteer Activities are followed
      2. information is provided to the volunteer about the offender in order that any risk to their personal safety is minimized
      3. tandem supervision practices are respected, as applicable.
  3. The Area Director will:
    1. be aware of issues and events that could influence the re-entry of specific offenders into that community
    2. manage contracts for residential and supervision services.
  4. The Parole Officer Supervisor or Manager, Community Correctional Centre, will:
    1. review and approve offender progress in relation to the Correctional Plan and decision-making reports and ensure reports are shared with the Parole Board of Canada in a timely manner
    2. conduct ongoing and regular case conferences with Parole Officers to identify and confirm the most effective supervision strategy that is consistent with the offender’s Correctional Plan and in keeping with the protection of society as the paramount consideration
    3. ensure issues that have a possible impact on staff safety are identified and action is taken
    4. establish a process to ensure that the Case Documentation Checklist is complete
    5. review and manage intelligence information as required
    6. oversee the work of the Community Assessment and Parole Supervision (CAPS) contractors
    7. ensure information is shared as required between CSC and private agencies.
  5. The Security Intelligence Officer will:
    1. plan, coordinate and administer the security intelligence activities within the district. This includes the development and/or implementation of standards, procedures, strategies and practices pertaining to security intelligence and preventive security
    2. disclose preventive security information to staff as required
    3. prepare a gist of protected intelligence information as required
    4. participate in release planning and consult with staff on supervision strategies for offenders as required, particularly in relation to risk assessments, security threat groups, and other cases as deemed necessary
    5. inform staff, management and partners of CSC intelligence procedures and requirements.
  6. All staff members will ensure:
    1. safety needs are identified and promptly discussed and reviewed by their immediate supervisor
    2. the Staff Safety Assessment is reviewed prior to the first meeting with an offender in the community (excluding contacts at a community-based residential facility) and the review is documented in a Casework Record
    3. the sign-in/sign-out system is utilized for all community case management activities
    4. in normal circumstances, no offenders are interviewed when a staff member is alone in the parole office (no exceptions for offenders requiring tandem supervision).


  1. Community corrections activities are comprised of the following:
    1. Community Supervision (CD 715-1) – the activities that constitute the supervision and progress monitoring of an offender in the community and that are consistent with the offender’s Correctional Plan
    2. Post-Release Decision Process (CD 715-2) – the activities and processes required for formal decision making following release
    3. Community Assessments (CD 715-3) – the processes and requirements relating to the completion of Community Assessments
    4. Case Preparation and Supervision of Women Offenders with Children Residing at a Community-Based Residential Facility (CD 715 4) – the processes and requirements relating to the supervision of women offenders who apply to have children reside at a community-based residential facility
    5. Pre-Release Case Preparation for Provincial/ Territorial Offenders and Federal Offenders Incarcerated in Provincial/Territorial Facilities (CD 712-5) – the process relating to the completion of day and full parole application for provincial/territorial offenders and federal offenders residing in provincial/territorial facilities (as applicable)
    6. Long-Term Supervision Orders (CD 719) – the case preparation process for offenders subject to long-term supervision orders being released at warrant expiry date as well as the procedures following a breach of condition or increase in the level of risk.


  1. Strategic Policy Division
    National Headquarters


Original Signed by:
Don Head




Case conference: a formal meeting, consultation or discussion about an offender between two or more individuals.

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.