Correctional Service Canada
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Recommendations Of The Coroner's Inquest Into The Death Of Robert Gentles

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52. It is recommended that CSC initiate a national program of statistical collection, analysis and reporting that will reflect trends in the use of force, segregation, inmate discipline, inmate grievances, officer discipline and officer grievances. This would provide indicators to the management team of the performance of their institution.

CSC'S RESPONSE:

CSC has in place an established program of statistical collection, analysis and reporting which allows institutional heads and senior managers at the regional and national headquarters to examine in detail the use of force, segregation, inmate complaints and grievances, as well as numerous other indicators of performance. This data is extracted in sufficient detail to allow for meaningful analysis. The information is presented in aggregate form to the Executive Committee on a regular basis. The detailed data is provided to functional sectors at National headquarters and to the regions for detailed analysis.