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Recommendations Of The Coroner's Inquest Into The Death Of Robert Gentles

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54. It is recommended that there be a top down commitment where management sets the appropriate example for staff in accordance with the Mission Statement and the five core values.

CSC'S RESPONSE:

The Mission Statement and its five core values are the foundation for CSC's programs and policies. CSC's Mission has been endorsed by several Solicitor Generals and on each occasion, copies have been broadly distributed throughout the organization.

The Commissioner regularly refers to the importance of the Mission Statement in his speeches and messages to CSC employees. Senior managers are expected to ensure that its values and philosophy are reflected in the day-to-day activities and work ethics of their staff.

Senior managers are expected to hold themselves accountable, and to be held accountable by others, for setting an appropriate example.

Regular cycles of performance appraisal and feedback from superiors help to ensure that managers and supervisors respect the Mission Statement's values.