Canadian Resource Guide to Restorative Justice and Conflict Resolution Education Programs

British Columbia

Name of Institution: Justice Institute of British Columbia

Location: New Westminster, British Columbia

Programs and Courses: Certificate in Conflict Resolution: Specialization in Negotiation

This specialization is 252 hours (36 training days) in length, worth 18 credits, and culminates in a Certificate in Conflict Resolution: Specialization in Negotiation upon successful completion of all course hours and the final assessment component. Certificate enrolment fee: $250.

Required courses provide a theoretical framework and emphasize skill development.

Foundations of Collaborative Conflict Resolution CCR100 (3 days)
(Formerly Dealing with Interpersonal Conflict, CR110A)

OR

• Foundations of Collaborative Conflict Resolution: Workplace Focus CCR101 (3 days) (Formerly Resolving Conflict in the Workplace CR110B)
• Negotiation Skills Level I, CCR170 (3 days)
• Mediation Skills Level I, CCR180 (3 days)
• Dealing with Anger, CCR190 (3 days)
• Negotiation Skills Level II, CCR280 (5 days)
• Theoretical Foundations of Dispute Resolution, CCR150 (3 days - 21 hours over a 6 week time frame)

OR

• Applying Conflict Theory: From Awareness to Analysis, CCR151 (3 days)

This core program is complemented by a range of electives provide that specialized training in the dispute resolution functions of mediation, negotiation and facilitation. In addition, there are general electives that develop skills and provide theoretical frameworks that are applicable to negotiation, mediation and facilitation.

Contact Person:

Centre for Conflict Resolution
Justice Institute of British Columbia
715 McBride Boulevard
New Westminster, BC, V3L 5T4
Tel: 1.888.799.0801

Website: www.jibc.bc.ca/ccr/f-peacekeeping.html

Name of Institution: Vancouver Island University

Location: Nanaimo, British Columbia

Programs and Courses:

Starting in the Spring of 2002, the Criminology Department will be offering a three-credit course titled CRIM 290 - Alternative Conflict Resolution in Criminal Justice Systems as part of its Bachelor of Arts in Criminology program. The course will survey the ideologies, assumptions, theories and practices informing alternative conflict resolution models emerging in various criminal justice systems throughout the world. The aboriginal foundations for dispute resolution in Canada, New Zealand, Australia, the United States and some Western European countries will provide the historical context. The course will examine various models such as accountability boards, healing circles, restorative justice options for youth, family conferences and victim-offender mediation programs.

Contact Person:

Joanne Simister
Chair, Criminology
Building 356, Room 306
Mail drop: 356-3
Tel: (250) 753-3245, Local 2243
Fax: (250) 740-6550
Email: joanne.simister@viu.ca

Website: www.viu.ca

Name of Institution: Thompson Rivers University - Open Learning

Location: Kamloops, British Columbia

Programs and Courses:

TRU - Open Learning offers a variety of distance education programs in the field of criminology, in partnership with Simon Fraser University.

Courses with a restorative justice component include:

• CRIM 101: Introduction to Criminology
• CRIM 103: Psychological Explanations of Criminal and Deviant Behaviour
• CRIM 104: Sociological Exploration of Criminal and Deviant Behaviour
• CRIM 135: A Criminal Justice Perspective
• CRIM 230: Criminal Law
• CRIM 251: Introduction to Policing
• CRIM 300: Current Theories and Perspectives in Criminology, (SFU CRIM 300W)
• CRIM 312: Criminological Perspectives on Social Problems
• CRIM 314: Mental Disorder, Criminality and the Law
• CRIM 321: Quantitative Research Methods in Crimimology, (SFU CRIM 320)
• CRIM 322: Qualitative Research Methods in Criminology
• CRIM 330: Criminal Procedure & Evidence
• CRIM 335: Human Rights & Civil Liberties
• CRIM 343: Correctional Practice I
• CRIM 355: The Forensic Sciences
• CRIM 369: Professional Ethics and Interpersonal Skills in Criminal Justice
• CRIM 413: Terrorism

Contact Person:

Morah MacAulay
Web Services Manager
Thompson Rivers University - Open Learning
Tel: 250.852.6894

Website: www.truopen.ca

Name of Institution: Royal Roads University – School of Peace and Conflict Management

Location: Victoria, British Columbia

Programs and Courses: Bachelor of Arts in Justice Studies

The BA in Justice Studies is a broad-based, multi-disciplinary program that draws knowledge from academic disciplines including law, criminology, sociology, philosophy, political science, computer science, social work and public administration. The program focuses on acquiring practical justice service skills with particular attention to alternative dispute resolution skills. The program prepares students for careers in the public sector and non-profit agencies as well as non-government organizations, criminal justice agencies and other agencies dealing with justice-related issues.

The BA in Justice Studies is currently offering a two-year online model delivered through a combination of online courses and two three-week residencies.

Programs and Courses: Master of Arts in Conflict Analysis and Management

The MA in Conflict Analysis and Management is a two-year interdisciplinary program that provides both the theoretical and practical skills necessary to identify, analyze, and manage group conflict in a variety of international and domestic arenas. To accomplish this, the program stresses a holistic, cross-cultural approach to conflict analysis and management, and focuses on multi-party disputes between governments, corporations and civil society.

Participants in the MA Conflict and Analysis Management program can choose from a number of concentrations: Political, Ethnic, and Security Issues; Organizational Conflict; and Community and School Conflict. (Concentration offerings are contingent upon sufficient enrolment.) Master of Arts in Conflict Analysis and Management offers both a Major Research Project and Applied Skills Option. We also offer a Graduate Diploma Conflict and Analysis Management which can be completed in about a year.

Contact Person:

For BA in Justice Studies:
Drs. Erich Schellhammer and Michael Young
Program Heads

For MA in Conflict Analysis and Management:
Dr. Fred Oster
Program Head

Royal Roads University
2005 Sooke Rd.
Victoria, British Columbia V9B 5Y2
Tel: (250) 391-2600
Email: RRU-SPCM@RoyalRoads.ca

Website: www.royalroads.ca

Name of Institution: Simon Fraser University

Location: Burnaby, British Columbia

Programs and Courses:

The University's School of Criminology is the home of the Centre for Restorative Justice, a new and growing resource and research centre for restorative justice. The School of Criminology is a member of a Canada-European consortium of universities, which facilitates the post-secondary program needs of foreign students travelling abroad to study restorative justice. Future plans are to create entrance scholarships for graduate students interested in research in restorative justice.

Four 3-credit courses are currently available to undergraduate criminology majors:

• CRIM 315 - an overview and in-depth look at restorative justice issues.
• CRIM 416 - Restorative Justice in Schools
• CRIM 417 - Restorative Justice as Human Development and Community Building
• CRIM 422 - a seminar on correctional practice, with an emphasis on restorative justice programs. The course is given by Dave Gustafson of the Fraser Region Community Justice Initiatives Association. The Association runs a Victim Offender Mediation Program that deals with serious and violent crimes.

Contact Person:

Liz Elliott, Ph.D.,
Associate Professor,
Co-Director, Centre for Restorative Justice, School of Criminology,
Arts and Social Sciences Complex 1, Room 10215,
Tel: (778) 782-4730
Fax: (778) 782-4140
Email: eelliott@sfu.ca

Dr. Brenda Morrison
Co-Director for the Centre for Restorative Justice, School of Criminology,
Tel: (778) 782-7627

Simon Fraser University,
8888 University Drive,
Burnaby, British Columbia, V5A 1S6

Name of Institution: University of Victoria

Location: Victoria, British Columbia

Programs and Courses: Master of Arts in Dispute Resolution

The interdisciplinary Master of Arts in Dispute Resolution program is offered through the School of Public Administration in the Faculty of Human and the program focuses on public-sector dispute resolution, including: foundation content on theory and practice; design and implementation of public dispute resolution systems; and a study of the impact of social inequalities (e.g., power, gender and culture) on conflict. The program consists of 18 units of study for students who choose to complete a project and 19.5 units for students who choose to complete a thesis. The program is delivered on campus and includes two required Co-operative Education job placements (4 months each). Applicants should have a bachelor's degree in a related field of study with at least a B average, as well as relevant work experience.

The program includes:

Fall: First Academic Semester

• DR 505 (1.5) : Foundational Theories for Dispute Resolution
• DR 502 (1.5) : Conflict, Culture and Diversity
• DR 503 (1.5) Public Policy, Law, and Dispute Resolution
• DR 501 (1.5) Dispute Analysis and Intervention: Tools, Processes, Skills

Spring: First Co-op Semester
Co-op placement with government, nonprofit or consulting organization

Summer: Second Academic Semester

• DR 515 (1.5) Research Methods
• DR 512 (1.5) Reflective Practice
• Elective (1.5) See above list of elective courses for details
• Elective (1.5)

Fall: Second Co-op semester
Co-op placement with government, nonprofit or consulting organization

Spring: Third Academic Semester

• DR520 (1.5) Applied Research Seminar
• DR598/599 (4.5/6.0) Professional Report or Thesis

Contact Person:

Graduate Secretary
Institute for Dispute Resolution
University of Victoria
Box 2400, Stn. CSC
Victoria, British Columbia V8W 3H7
Tel: (250) 721-8199
Fax: (250) 721-6607
Email: dispute@uvic.ca

Website: www.dispute.resolution.uvic.ca

Yukon

Name of Institution: Yukon College

Location: Whitehorse, Yukon

Programs and Courses: Certificate in Conflict Resolution

In partnership with the Justice Institute of British Columbia (see above), Yukon College offers all the courses required to obtain a Certificate in Conflict Resolution. Courses are experiential and skills building, using group work and role-plays with feedback as primary instructional methods. Upon completion of the program, graduates will have a broad base of collaborative conflict resolution skills, an understanding of the theoretical underpinnings of conflict management, practice in resolving interpersonal conflict, and in-depth training in a specialty area such as mediation, negotiation or facilitation.

Contact Person:

Dan Anton,
Program Manager of Continuing Education
Yukon College
P.O. Box 2799
Whitehorse, Yukon Y1A 5K4
Tel: (867) 668-5258
Fax: (867) 668-5210
Email: danton@yukoncollege.yk.ca

Website: www.yukoncollege.yk.ca

Nunavut

Name of Institution: Nunavut Arctic College

Location: Iqualuit, Nunavut

Programs and Courses: Corrections/Community Justice Certificate

The College offers a one-year certificate program in corrections and community justice. Graduates of the program can expect to find career opportunities as public safety officers, correctional workers, probation officers and open custody supervisors. A number of courses deal with conflict resolution, including traditional (Aboriginal) and alternative approaches. Courses include:

• 014102 - Interpersonal Communication - the impact of perceptions, verbal and non-verbal messages and listening on the communications process, interpersonal relationships and conflict.
• 049138 - Alternative Forms of Conflict Resolution - mediation and negotiation skills, interpersonal skills, and group dynamics.
• 049101 - Introduction to Canadian Criminal Justice - includes significant content on community-based corrections, the relationship between Aboriginal peoples and the Canadian criminal justice system, and an examination of future directions.
• 040121 - Traditional Inuit Customs and Knowledge - traditional approaches to conflict resolution and how they fit alongside contemporary legal concepts.
• 049121 - Alternative Justice Systems - topics covered include Aboriginal programs from different countries and community corrections alternatives.
• 049124 - Community Development Issues - an introduction to group processes and the dynamics of community conflict resolution, particularly within Native communities.

Contact Person:

Registrar
Nunavut Arctic College
Box 160, Tri-Gram Building
Iqaluit, Nunavut X0A 0H0
Tel: (867) 979-4100
Fax: (867) 979-4119
Email: info@nac.nu.ca

Website: www.nac.nu.ca

Alberta

Name of Institution: Lethbridge Community College

Location: Lethbridge, Alberta

Programs and Courses: Criminal Justice Diploma

The Centre for Criminal Justice, located within the College, offers a two-year diploma program in criminal justice to prepare students for a career in some aspect of the criminal justice system. Following a common core program in the first year, students have the option of specializing in Corrections, Policing or Security, with courses appropriate to each specialty area.

Within the program, there are two courses related to restorative justice and conflict resolution:

• CJP 291 - Alternative Dispute Resolution - an introductory course that provides an overview of conflict resolution and alternative sentencing methods for young offenders and adults. The main focus of the course is on mediation training and family group conferencing.
• CJP 287 - Crisis Intervention - The course deals with victimology, human interaction and behaviour. It covers the knowledge and skills required for safe and effective intervention, mediation and referral in a range of situations. Role plays and simulations are a key part of the learning experience.

Contact Person:

School of Justice Studies Chair
Tel: (403) 329-7246
1-800-572-0103, ext. 7246
Email: infojustice@lethbridgecollege.ab.ca

Website: www.lethbridgecollege.ab.ca

Name of Institution: Mount Royal College

Location: Calgary, Alberta

Programs and Courses: Bachelor of Applied Justice Studies

The Criminology Department offers a Bachelor of Applied Justice Studies program which includes a course on conflict resolution. The program is designed to prepare students for a career in either law enforcement or correctional services. It is also considered to be a solid foundation for students seeking entry to post-graduate law programs in Alberta.

The course AJUS 4407 - Conflict Resolution aims to provide students with the basic concepts and requisite skills to deal with conflict resolution in a variety of criminal justice settings.

Contact Person:

Department Chair, Criminology Department
Mount Royal College
4825 Richard Road S.W.
Calgary, Alberta T3E 6K6
Tel: (403) 240-6379
Fax: (403) 240-6201

Website: www.mtroyal.ab.ca

Programs and Courses:

The Faculty of Continuing Education and Extension offers a Conflict Resolution Extension

Certificate Program. The program is oriented toward skills development, discusses some theory, and consists of nine core courses, and a further choice of three electives relating to the different areas of conflict resolution. Courses include:

Core courses

• Introduction to Conflict Resolution
• Communication in Conflict Resolution
• Dealing with Anger
• Cultural Diversity and Conflict Resolution
• Negotiation Skills, Level 1
• Mediation Skills, Level 1
• Shifting from Positions to Interests
• Negotiation Skills, Level 2
• Mediation Skills, Level 2
• Negotiation Assessment Exam and/or Mediation Assessment Exam

Elective courses

• Children in Conflict
• Understanding Family Conflict
• Consensus Building for Groups
• Multi-Party Mediation
• Resolving Conflict in the Workplace

Contact Person:

Dimitra Fotopoulos, Program Coordinator
Conflict Resolution Certificate Program
Faculty of Continuing Education and Extension
Mount Royal College
4825 Richard Road S.W.
Calgary, Alberta T3E 6K6
Tel: (403) 440-7743
Fax: (403) 440-7270
E-mail: dfotopoulos@mtroyal.ca

Website: conted.mtroya.ca

Certification: The Conflict Resolution Certificate fulfills the educational requirements for the following two accreditations (in Alberta): Chartered Mediator and Registered Family Mediator.

Name of Institution: University of Alberta

Location: Edmonton, Alberta

Programs and Courses:

The Faculty of Law offers a course titled Law 474:B1 - Alternative Dispute Resolution as an option within the LL.B. program. The course is intended to introduce students to the scope of dispute resolution alternatives available to lawyers, with a focus on Alberta. It is designed to provide practical information that could be helpful when conducting negotiations and will also be of interest to lawyers working in cooperation with dispute resolution practitioners. Topics covered include: interest-based negotiation; mediation and the lawyer's role; the lawyer and mediator; and court-annexed ADR.

Contact Person:

Catherine E. Bell, Professor
Faculty of Law, University of Alberta
Room 484B, Law Centre
Edmonton, Alberta T6G 2H5
Tel: (780) 492-3062
Fax: (780) 492-4924
Email: CBELL@law.ualberta.ca

Website: www.law.ualberta.ca

Name of Institution: University of Calgary

Location: Calgary, Alberta

Programs and Courses:

The Faculty of Law requires students to take the following courses:

• In first year: 36-hours, 1-credit: Dispute Resolution I: Conflict Analysis, Information Gathering, Dispute Resolution Processes and Counselling. This required course is an introduction to dispute resolution, including: conflict analysis; fact-finding through client interviewing; an overview of dispute resolution processes; client-centred client counselling; and ethical issues. The focus is on problems, problem-solving and skills development and therefore on individual and small group exercises centered on facts and role plays.
• In second year: 36-hours, 1-credit Dispute Resolution II: Consensual Dispute Resolution Processes. This required course is an overview of the spectrum of consensual dispute resolution processes: negotiating; interest-based bargaining; collaborative lawyering; mediation; case and client assessment ; selecting the mediator ; the lawyer's preparation for mediation; preparing clients for mediation; identifying and overcoming barriers to settlement; the role of the lawyer during mediation; ethics and professional responsibility; judicial dispute resolution (JDR) .
• In third year: 36-hours, 1-credit Dispute Resolution III: Adjudication. This required course concludes with a simulated trial, administrative hearing or arbitration in various substantive law fields, preparation for the simulation includes discoveries and settlement negotiations; preparation of all hearing documentation.

The Faculty of Law also offers the following upper year optional courses:

• Dispute Resolution Clinical: Offered every year and capped at 20 students, this course focuses on interest-based, consensus-building dispute resolution processes to enhance understanding of dispute resolution theory, which will be applied through placements drawing on the mentorship of lawyers and dispute resolution practitioners engaged in court-annexed or private mediation, facilitation, collaborative law, and other processes.
• Commercial Arbitration Law: Offered in alternative years, this course looks at private (between individuals) and mixed (investor\state) arbitration. Coverage includes domestic and international arbitration rules, including UNCITRAL and International Centre for the Settlement of Investment Disputes (ICSID) rules.

Contact Person:

Iwan Saunders, Associate Dean
University of Calgary - Faculty of Law
2500 University Drive N.W.
Calgary, Alberta T2N 1N4
Tel: (403) 220-8081
E-mail: saunders@ucalgary.ca

Sasktchewan

Name of Institution: Mediation Services - Sask. Justice

Location: Saskatoon, Saskatchewan

Programs: Conflict Resolution Training Certificate

A 40-hour training workshop is offered over six days (two sets of three days), primarily to individuals already working in the field of community justice. The focus is on the theory and principles of restorative justice and the skills required to mediate/facilitate interpersonal and group processes. This training does have an aboriginal perspective of justice.

Contact Person:

Larry Henrey
Northern program manager
Saskatchewan Justice – Community Services Branch
Box 3003 800 central avenue
Prince Albert, Saskatchewan, S6V 6G1
Tel: 306- 953-2351
Email: lhenrey@gov.sq.ca

Joseph Swan
Southern Program Manager
Saskatchewan Justice – Community Services Branch
641874 scarth street
Regina, Saskatchewan, S4P 3V7
Tel: 306-787-3843
Email: gswan@gov.sq.ca

Name of the Institution: University of Regina

Location: Regina, Saskatchewan

Programs and Courses:

The University of Regina offers a Human Justice Degree, with courses also open to any student enrolled in the university. Courses examine the current criminal justice system and explore alternative approaches based on restorative justice principles. Students are encouraged to complete their placements in a restorative justice or mediation setting. In addition, through the Restorative Justice Practicum/Exchange Program, the university fosters international student exchanges in restorative justice between Europe and Canada.

Contact Person:

Hirsh Greenberg
Tel: 306-585-4038
Fax: 306-585-4815
Email : hirsch.grennberg@uregina.ca

Name of Institution: University of Saskatchewan

Location: Saskatoon, Saskatchewan

Programs and Courses: Aboriginal Justice and Criminology Program

This three- to four-year program, offered through the Sociology Department, is for students of Native ancestry concerned with issues of social justice and criminology. One course in particular, Justice in Aboriginal Communities, deals with restorative justice issues. This is an advanced course on justice reform, focusing on community development. Students will be expected to complete a research project through attendance and reporting at a sentencing circle or court proceeding.

Contact Person:

University of Saskatchewan
Recruitment & Admissions
105 Administration Place
Saskatoon SK S7N 5A2 Canada
Tel: 306-966-5788
Fax: 306-966-2115
E-mail: admissions@usask.ca

Manitoba

Name of Institution : Menno Simons College (affiliated with the University of Winnipeg)

Location: Winnipeg, Manitoba

Programs and Courses: Conflict Resolution Studies Program

Menno Simons College offers a program in Conflict Resolution Studies. The program prepares students to understand the nature and dynamics of conflict and to look at alternatives for dealing with it. Conflicts are analyzed from an interdisciplinary perspective, together with topics such as violence, power, justice, peace, communication, culture and conflict transformation. Students learn to respond constructively to personal, local and global conflict situations. The program offers both skills-training workshops and supervised field placement Practicums for 3 and 4-year majors. Practicums may be for three months or six months in a local or international setting.

Core courses

• Introduction to Conflict Resolution Studies
• Conflict Theory and Analysis
• Models for Conflict Transformation
• Conflict within Groups
• Conflict and Culture
• Restorative Justice
• Legal Systems and Alternative Dispute Resolution
• Ethics in Conflict Resolution

Area courses

• Interpersonal Communication
• Violent Crime and Criminals
• Conflict and Development Issues in Indigenous Communities
• Punishment and Corrections in Canada
• Aboriginal People and the Law
• Women and the Law
• Crime in Contemporary Society

Contact Person:

Neil Funk-Unrau,
Assistant Professor and Coordinator of Conflict Resolution Studies
Menno Simons College
Suite 210 – 520 Portage Avenue
Winnipeg, Manitoba, R3C OG2
Tel: (204) 953 3855
Fax: (204) 783-3699
Email: n.funk-unrau@uwinnipeg.ca

Website: http://www.mscollege.ca/

Name of Institution: University of Manitoba

Location: Winnipeg, Manitoba

Programs and Courses:

The University of Manitoba's Faculty of Social Work offers a course entitled Criminal Justice and Corrections. Restorative justice is taught as part of the course content. The course is designed to give students the opportunity to learn about social work practice with people who have become involved in the criminal justice system as either victims or offenders. Five modules are offered:

• The Criminal and Youth Justice Systems: An Overview and Introduction to the Philosophy of Crime and Punishment
• Effective Criminal Justice Practice with Offenders - Strengths and Weaknesses of Current Approaches
• Application of Effective Practice Ideas in Working with Adult Offenders
• Working with Young Offenders
• Working with Victims

Contact Person:

Denis Bracken, Professor,
University of Manitoba, Faculty of Social Work
521 Tier Building
Winnipeg, Manitoba R3T 2N2
Tel: (204) 474-7050
Fax: (204) 474-7594

Email: social_work@umanitoba.ca

Ontario

Name of Institution: Canadian Institute for Conflict Resolution

Location: Ottawa, Ontario

Programs and Courses:

CICR's flagship Third Party Neutral (TPN ) training, Deep-Rooted Conflict, Advanced Mediation and Group Intervention training provides the proper blend of theory and practice giving graduates the tools necessary, coupled with further experience, to analyze conflict and conciliate, mediate or facilitate individuals' or groups' conflicts.

TPN 1-4 Third Party Neutral - 160 hour Program

Participants are introduced to conflict theories, community based conflict resolution approaches and philosophies. They also develop their capacity in third party neutral role's of conciliation, mediation, facilitation of groups in conflict, and designing conflict interventions, through teaching, role-plays and conflict scenarios. Participants graduate from the program with a 160 hour Program certificate.

Dealing with Emotions in Conflict

In this seminar you will explore the significance of dealing with emotions and how they intensify conflicts. This session will provide an exploration into the human identity needs model to understand the emotions that drive and escalate conflicts.

Leading an Intentional Mediation Process

This workshop is designed for conflict resolution practitioners who wish to enhance their skills, knowledge and way of being in mediation.

Intervening in Group Conflict

This training program is designed for Informal Conflict Management System (ICMS) practitioners, facilitators, human resource, organizational development, and conflict resolution specialists who want to enhance their skills, knowledge and abilities for conducting successful group interventions for workplace conflict.

Contact Person:

Dominique Guindon
223 Main Street
Ottawa, Ontario K1S 1C4
Tel: (613) 235-5800
Fax: (613) 235-5801
Email: info@cicr-icrc.ca

Website: www.cicr-icrc.ca

Certification: The Third Party Neutral Program is divided into four 40-hour (5 days) modules. Participants receive a 40 hour certificate for completing each module and a 160 hour Third Party Neutral Program Certificate for completing all four modules. A certificate is also earned for every module of the Seminar Series and Advanced Mediation.

Name of Institution: The Canadian International Institute of Applied Negotiation

Location: Ottawa, Ontario

Programs and Courses: Certificate in Alternative Dispute Resolution

The Institute offers a certificate in alternative dispute resolution consisting of a pre-course study package, a four-day module covering the theory and practice of ADR, and a five-day module which aims to integrate theory and practice. Candidates for a certificate are also asked to complete a Reflective Journal during their training. The purpose of journaling is to encourage students to set down on paper their feelings towards the course content and experience, to examine their own values regarding conflict resolution, and to think about how they might apply what they have learned. The Institute also offers specialty courses dealing with conflict in the workplace and public sector dispute resolution for those who have completed the certificate program. It is expected that students completing the program will be able to: analyse a given conflict; communicate effectively with those in conflict; facilitate constructive dialogue; design and apply consensus-building processes; and design simple dispute resolution systems.

Courses include:

• The Frontiers of Dispute Resolution - consists of pre-course readings, viewing of a mediation video and a self-assessment tool.
• Integrating Theory and Practice in ADR - an intensive immersion in ADR, focusing on self-assessment, theory and practice, with extensive use of interactive exercises and role-plays.
• The Competent Practitioner - takes the skills and knowledge acquired in the previous course to a higher level, focusing on strategy, process design and micro communication skills.

Contact Person:

CIIAN
320 Laurier Avenue East
Ottawa, Ontario, K1N 6P6
Email: ciian@ciian.org

Website: www.ciian.org

Name of Institution: Carleton University

Location: Ottawa, Ontario

Programs and Courses: Graduate Certificate in Conflict Resolution

Carleton's Graduate Certificate in Conflict Resolution combines an interdisciplinary study of the theoretical foundations of conflict resolution with practical skills development. Students will learn to understand the nature of conflict, recognize situations that have potential for conflict, analyze conflicts and design appropriate interventions. The course targets both individuals already working in the area of conflict resolution and those looking to pursue a career in this field. Applicants must normally have an Honours B.A. Special permission for admission may be granted on the basis of experience and related training.

Courses include:

• 51.570 Theories of Conflict Resolution - an introductory, overview course
• 51.571 Introduction to Conflict Resolution and Mediation
• 51.572 Advanced Conflict Resolution and Mediation
• 51.573 Special Topic: Organizational Conflict and Systems Design
• 51.574 Special Topic: Multi-Party, Multi-Issue Conflict Resolution and Consensus Building or Family Mediation

Contact Person:

Cheryl A. Picard, Director
Graduate Program in Conflict Resolution
Department of Law, Carleton University
C473 Loeb Building
1125 Colonel By Drive,
Ottawa, Ontario K1S 5B6
Tel: (613) 520-2600 Ext. 2678
Fax: (613) 520-4467
Email: cpicard@ccs.carleton.ca

Name of Institution: Conrad Grebel University (College at the University of Waterloo)

Location: Waterloo, Ontario

Programs and Courses: Peace and Conflict Studies (PACS)

* General or Honours degree in Peace and Conflict Studies
* Minor or option in Peace and Conflict Studies
* Diploma in Peace and Conflict Studies

The College offers an interdisciplinary program in peace and conflict studies which may be chosen by students as a major, joint major, minor, option or diploma. PACS is especially appropriate for those considering careers in social work, community development, public administration, law and corrections. Coursework can be complemented by a four-month field placement or internship.

Courses include:

• PACS 201 Roots of Conflict, Violence, and Peace
• PACS 202 Conflict Resolution
• PACS 203/HIST 232 A History of Peace Movements
• PACS 301/302 Special Topics in Peace and Conflict Studies
• PACS 311 Doing Development: Issues of Justice and Peace
• PACS 312 Quest for Peace in Literature and Film
• PACS 313 Community Conflict Resolution
• PACS 314 Conflict Resolution in the Schools
• PACS 316/PHIL 329 Violence, Non-violence and War
• PACS 318 Peace-building, Human Rights and Civil Society
• PACS 320/RS 256 Christian Approaches to Peacemaking
• PACS 321/WS 331 Gender in War and Peace
• PACS 323 Negotiation: Theories and Strategies
• PACS 324 Human Rights in the Marketplace
• PACS 325 Conflict Management for Technical Professions
• PACS 326/RS 380 Religion and Peace-Building
• PACS 327 Cultural Approaches to Conflict Resolution
• PACS 328 Fair Trade
• PACS 329 Restorative Justice
• PACS 390 Field Studies in Peace and Conflict
• PACS 401/402 Senior Research Seminar

Contact Person:

Lowell M. Ewert, professor
Conrad Grebel University College
Waterloo, Ontario N2L 3G6
Tel: (519) 885-0220, ext. 24380
Fax: (519) 885-0014
Email: lmewert@watserv1.uwaterloo.ca

Website: http://grebel.uwaterloo.ca/pacs

Name of Institution: University of Guelph

Location: Guelph, Ontario

Programs and Courses:

Through the Criminal Justice and Public Policy Program, the Department of Sociology and Anthropology offers a wide range of criminology courses, some of which include content on restorative justice.

Courses include:

• SOC 2700 - Criminological Theory
• SOC 3710 - Young Offenders
• SOC 3740 - Corrections and Penology
• SOC 4200 - Advanced Topics in Criminal Justice

Contact Person:

Chairperson
Department of Sociology and Anthropology
University of Guelph
Guelph, Ontario N1G 2W1
Tel: (519) 824-4120, ext. 6525

Name of Institution: Ontario Institute for Studies in Education at the University of Toronto

Location: Toronto, Ontario

Programs and Courses: Teaching Conflict and Conflict Resolution: Politics and Practice

This is a research-orientated graduate course in the Curriculum, Teaching & Learning department. The course examines restorative justice among other approaches to handling conflict in schools.

Contact Person:

Kathy Bickmore, Ph.D.,
Associate Professor
Associate Chair, Curriculum Teaching & Learning Department
Ontario Institute for Studies in Education,
University of Toronto
252 Bloor Street West (Office #11-130)
Toronto, Ontario M5S 1V6
Tel: 416-978-0237
Email: k.bickmore@utoronto.ca

Name of Institution: Queen's University – School of Religion

Location: Kingston, Ontario

Programs and Courses: Restorative Justice Program - Diploma

The Diploma is composed of three intensive weeks, each course offered during a one-week period in Spring-Summer semester (usually the first three weeks of May). The courses may be taken consecutively or separately over a period of time. The three courses may be taken in whatever order one chooses. They are followed by a 200-hour supervised field placement in a restorative justice context. The Diploma is based on a combination of classroom and supervised experience. Classroom briefings, videos, group discussions, projects, guest presenters and field experience provide a broad mix of approaches to help participants gain insights into current restorative justice initiatives.

The Diploma in Restorative Justice is designed for community and institutional chaplains, chaplaincy volunteers, social workers, lawyers, police and correctional staff, pastors, offenders, victims of crime, and agency workers involved with ex-offenders and parolees and psychology, sociology, criminology, and theology students.

Courses include:

• THEO 100 - The Vision of Restorative Justice
• THEO 101 - Restorative Justice and the Reshaping of Relationships
• THEO 102 - The Action of Restorative Justice
• THEO 103 - Supervised Practice of Restorative Justice (the field placement)

Programs and Courses: Bachelor of Theology or Master of Divinity with Restorative Justice Concentration

The Master of Divinity and Bachelor of Theology degree programs with a concentration in Restorative Justice provide an educational opportunity for those preparing for ministry to concentrate on themes of retributive and restorative justice, and to explore leadership and ministry questions related to offenders, victims and communities. Given the preponderance of violence in our context and the punitive nature of human response, both past and present, this program examines theological and biblical underpinnings for our actions and explores alternative ways of being.

This degree program concentration can be completed within three years of study if courses are taken during all three terms (fall, winter, spring/summer).

Courses include:

• THEO 400 - The Vision of Restorative Justice
• THEO 401 - Restorative Justice and the Reshaping of Relationships, OR

THEO 402 - The Action of Restorative Justice

• THEO 403 - Supervised Practice of Restorative Justice (the field placement)
• THEO 408 Ministry in the Context of Violence
• THEO 409 Bibliocal Themes in Restorative Justice

Contact Person:

For Restorative Justice Diploma:
Scott Harris,
Director – Restorative Justice Program
Tel: (613) 533-2107
Email: scott.harris@csc-scc.gc.ca

For Theology Program enquiries:
Cheryl O’Shea
Tel: (613) 533-2109
Email: osheac@queensu.ca

Queen's School of Religion
Theological Hall, Queen’s University
Kingston, Ontario K7L 3N6

Website: www.queensu.ca/religion/theology.html

Name of Institution: St. Jerome's University (federated with the University of Waterloo)

Location: Waterloo, Ontario

Programs and Courses:

St. Jerome's University offers students (General or Honours program) at the University of Waterloo the opportunity to pursue an Interdisciplinary Option in Legal Studies and Criminology in addition to their major in a particular discipline. The option is intended for students who are interested in a career in the legal or para-legal professions, social work, policing or corrections.

Courses for the option are grouped into three sections:

• Foundational courses - deal with the history, philosophy and sociology of law as well as political and social aspects of contemporary Canadian law and criminal justice.
• Legal norms - the norms regulating various aspects of human, social and economic activity, including the functioning of courts and political institutions.
• Criminology - a collection of courses in the general area of criminology; examines crime, delinquency, conflict resolution, the criminal justice system, law enforcement and penal institutions.

Contact Person:

Frederick J. Desroches, Ph.D., Professor
St. Jerome's University
Waterloo, Ontario N2L 3G3
Tel: (519) 884-8111 ext. 221
Fax: (519) 884-5759
E-mail: fjdesroc@uwaterloo.ca

Name of Institution: University of Ottawa

Location: Ottawa, Ontario

Programs and Courses:

The Faculty of Law, Civil Law Section offers the following mediation courses in french

• DRC2500 : Enseignement appliqué II : Introduction au règlement des différends
• Séminaire de médiation : Cours de méthodologie; participation active aux travaux d'un séminaire de médiation; exercices de médiation. ET Séminaire de plaidoirie : Cours de méthodologie, rédaction d'un mémoire; présentation d'une plaidoirie.
• DRC 4766 : Médiation, conciliation et arbitrage
• Étude et analyse critique des techniques de conciliation, de médiation et méthodes alternatives de résolution des conflits.

Contact Person:

Faculty of Law, University of Ottawa
57 Louis-Pasteur Street
P.O. Box 450, Station A
Ottawa, Ontario K1N 6N5

Programs and Courses:

The Faculty of Social Science, Department of Criminology, offers a number of courses dealing with restorative justice and related issues.

• CRM 3302 - Abolitionism and the Criminal Justice System (CRM 3702 - Abolitionnisme et le système de justice pénale). Offered in both official languages, the course examines the rationale for penal abolition, drawing upon the work of Nils Christie, a leading proponent of restorative justice within the academic community, on the expansion of the "prison-industrial complex." A large part of the course is devoted to looking at the development of restorative justice and peacemaking alternatives and the ensuing "transformative justice" movement, led by Quaker activist Ruth Morris.
• CRM2310 - Community Intervention in Criminology - The course focuses on the concepts of "community" and "intervention" as they pertain to criminology. It examines the emergence of community intervention, the relationship between justice and community services, and the evolution of community services in Ontario and Quebec. Selected modules deal with: restorative justice (and similar philosophies); "peacemaking criminology"; community sentencing and circle sentencing; reintegration ceremonies; family group conferencing; and mediation/conflict resolution (including victim-offender mediation in cases of serious crime).
• CRM6340 - Theories of Intervention in Criminology and Alternative Practices - a graduate-level course focusing on legal, ethical and medical concerns. The course also covers the theory and practice of intervention, both mainstream and alternative. The rise of alternative intervention models, particularly restorative justice, is examined.

Contact Person:

Faculty of Social Sciences
Department of Criminology, University of Ottawa
25 University St.
P.O. Box 450, Stn. A
Ottawa, Ontario K1N 6N5
Tel: (613) 562-5303
Fax: (613) 562-5304
Email: crimino@uottawa.ca

Website: www.uottawa.ca/academic/socsci

Name of Institution: Ontario Institute for Studies in Education at the University of Toronto

Location: Toronto, Ontario

Programs and Courses: Teaching Conflict and Conflict Resolution: Politics and Practice

This is a research-orientated graduate course in the Curriculum, Teaching & Learning department. The course examines restorative justice among other approaches to handling conflict in schools.

Contact Person:

Kathy Bickmore
Ontario Institute for Studies in Education at the University of Toronto
252 Bloor Street West
Toronto, Ontario M5S 1V6
Tel: (416) 978-0237
Fax: (416) 926-4744

Email: k.bickmore@utoronto.ca

Name of Institution: University of Toronto, School of Continuing Studies

Location: Toronto, Ontario

Programs and Courses: Professional Development Program in Conflict Resolution

Develop your capacity to problem solve, create positive work environments, build relationships and expand your leadership ability and confidence with this professional development program.

Required Courses:

• SCS 2355 Understanding & Resolving Conflict
• SCS 2243 Mediation Skills

Programs and Courses: Professional Development Program in Negotiation Skills

Negotiation skills are vital for career success. Learn to achieve results, create agreements and build relationships that last through effective negotiation. Build your confidence and persuasion skills through this two course professional development program.

Required Courses:

• SCS 2072 Be an Effective Negotiator
• SCS 2080 Powerful Negotiation Skills

Contact Person:

Eva Lum, Program Administrator
University of Toronto, School of Continuing Studies
158 St. George St.
Toronto, Ontario M5S 2V8
Tel: (416) 946-3502
Fax: (416) 978-6091
Email: learn@utoronto.ca

Website: www.learn.utoronto.ca

Letter of Acknowledgement: A Letter of Acknowledgement is granted upon the successful completion of a professional development program. To achieve a Letter of Acknowledgement, students must successfully complete the required courses in a professional development program within one year.

Name of Institution: York University - Osgoode Hall Law School

Location: Toronto, Ontario

Programs and Courses:

Within its LLB program, the university offers a number of courses dealing with various aspects of alternative dispute resolution, particularly as related to the eventual practice of law.

Courses include:

• LW3980.03(Q)- Dispute Settlement: an introductory course covering the theoretical foundations of ADR, the practical implications, and the fundamentals of system design.
• LW5960.04- Theory and Practice of Mediation - hands-on training including simulations and work placements, combined with an examination of the issues surrounding the use of mediation in various settings.
• LW3960 – Lawyers as negociators - Lectures, discussion, and negotiation simulations with emphasis on participation and learning in small groups.

Contact Person:

Student Services
Osgoode Hall Law School
York University
4700 Keele Street
Toronto, Ontario M3J 1P3
Tel: (416) 736-5042

Website: www.osgoode.yorku.ca

Name of Institution: Pearson Peacekeeping Centre

Location: Ottawa, Ontario

Programs and Courses:

The Pearson Peacekeeping Centre connects civilians, military and police through research-led capacity building programs, training and education activities. It also brings together academics, field experts and institutions to facilitate discussions and research that improve peace operations all over the world.

Courses and training programs are for groups, governments and institutions. Programs currently target African and Latin American countries. For a listing of programs or courses, visit the Pearson Peacekeeping Centre website (www.peaceoperations.org).

Courses include:

• Advanced Planning for Integrated Missions (APIM)
• Early Warning- Early Response for Peacebuilding: From Reaction to Prevention Workshop
• Human Rights in Complex Peace Operations
• Planning for Integrated Missions (PIM)
• Senior Management Course (SMC)
• Sexual and Gender-Based Violence Course (SGBV)
• The Humanitarian Challenge: Emergency Response in Peace Operations
• United Nations Integrated Missions Senior Officer Course (UNIMSOC)
• United Nations Police and African Union Police Pre-Deployment Training (UNPOL)

Contact Person:

Pearson Peacekeeping Centre
1125 Colonel By Drive, Suite 5100
Ottawa, Ontario K1S 5B6
Email: info@peaceoperations.org

Website: www.peaceoperations.org

Quebec

Name of Institution: Laval University, School of Social Services

Location: Laval, Quebec

Programs and Courses: Masters of social services

The Laval University School of Social Services prepares students for a career in social work, counseling or community development (or other related human services). Courses dealing specifically with conflict resolution are:

• SVS-7007 - Médiation familiale I (Family Mediation I)

Contact Person:

Chantale Allard
Secrétaire de gestion
École de service social
Pavillon Charles-De Koninck, local 5444
Université Laval
Québec, Canada
G1K 7P4
Tel : 418 656-2131 poste 4609
Tel : 418 656-3567
Email: chantale.allard@svs.ulaval.ca

Website: www.svs.ulaval.ca

Name of the Institution: Université Laval

Location: Montreal, Québec

Programs and Courses:

The Département des relations industrielles (Industrial Relations Department) offers a certificate program in human resource management. It is a part-time program for mature students already working in the human resource/industrial relations sector. Many of the courses deal with labour-management relations. One course, in particular, deals with conflict management:

• GRH-1300 - Gestion moderne des conflits (modern conflict management) - presents negotiation techniques, in a union or non-union context, to develop a better understanding of conflict management. Topics include: principle-based negotiation; developing partnership agreements and social contracts; working with committees; and communications.

Contact Person:

Roch Laflamme,
Program Director
Laval University, Department of Industrial Relations
Pavillon J.-A.-De Sève
Quebec City, Quebec G1K 7P4
Tel: (418) 656-2131 poste 7063
Fax: (418) 656-7688
Email: rlt@rlt.ulaval.ca

Website: www.rlt.ulaval.ca

Name of Institution: McGill University

Location: Montreal, Quebec

Programs and Courses:

The Faculty of Law at McGill offers two courses related to conflict resolution in connection with the law degree:

• Comparative Legal Institutions - an introduction to the field of alternative dispute resolution through theory and practical exercises. Negotiation, facilitation, mediation, and preventive tools such as systems designing and partnering are taught. The emphasis is on building skills that will be useful in dispute resolution work, whether as an advocate or as a third-party neutral.
• Resolution of International Disputes - a seminar dealing with dispute resolution between states, between states and individuals, and between private parties. The course examines the complex interplay between the rules of public and private international law.

Contact Person:

Christine Gervais, Student Affairs Officer
Faculty of Law, McGill University
3644 Peel Street
Montreal, Quebec H3A 1W9
Tel: (514) 398-6608
Fax: (514) 398-4659
Email: gervais@falaw.Ian.Mcgill.ca

Name of Institution: University of Montreal - School of Criminology

Location: Montreal, Quebec

Programs and Courses:

The School of Criminology at the University of Montreal offers a course entitled Conciliation et médiation (Conciliation and Mediation) as part of the clinical training component of its bachelor's program.

Contact :

School of Criminology
University of Montreal, School of Criminology
P.O. Box 6128, Station Centre-ville
Montreal, Quebec H3C 3J7
Tel: (514) 343-6111 ext. 39943

Website: www.umontreal.ca

Name of Institution: University of Sherbrooke

Location: Sherbrooke, Quebec

Programs and Courses:

• Maîtrise en prévention et règlement des différends
• Diplôme de 2e cycle en prévention et règlement des différends
• Microprogramme de 2e cycle en prévention et règlement des différends

The Faculty of Law at the Université de Sherbrooke offers three types of graduate programs in Prévention et Règlement des Différends (PRD): a Master’s program (45 credits), a diploma program (30 credits) and a microprogram (15 credits). These programs are offered at the Longueuil campus.

Contact Person:

Campus de Longueuil
150, place Charles-Le Moyne, bureau 200
Longueuil (Québec)
J4K 0A8

Université de Sherbrooke
Campus de Longueuil
Tel: 450 463-1835, poste 61607 (téléphone)
1 888 463-1835 >(numéro sans frais)
Fax: 450 670-3689 (télécopieur)
Email: prd.droit@USherbrooke.ca

Website: www.usherb.ca

New Brunswick

Name of the Institution: University of New Brunswick

Location: New Brunswick

Programs and Courses:

The Faculty of Law offers a course dealing with aboriginal justice issues (hence, some content on restorative justice practices) and a course dealing specifically with conflict resolution.

• Law-4193 Aboriginal People and Canadian Federalism - includes a component dealing with self-government, self-determination and Aboriginal justice systems.
• Law-4103 Dispute Resolution - provides an overview of theoretical and practical underpinnings of non-judicial dispute resolution, both prior to or as an alternative to the formal court process; includes skill development in interviewing, negotiating, drafting settlements, mediation and arbitration.

Contact Person:

Law Admissions Office
Faculty of Law, P.O. Box 44271
Fredericton, New Brunswick E3B 6C2
Tel: (506) 453-4693
Fax: (506) 453-4604
Email: lawadmit@unb.ca

Website: http://www.unb.ca

Nova Scotia

Name of Institution: Mount Saint Vincent University

Location: Halifax, Nova Scotia

Programs and Courses: Peace and Conflict Studies
A master's degree in Peace and Social Justice may also be pursued.

Peace and Conflict Studies, within the Department of Education, is an interdisciplinary program that examines the roots of conflict and the foundations of peace. The program allows students to explore the inter-relatedness of such issues as poverty, violence, hunger, discrimination, war, justice and security. Peace and conflict are studied in various contexts, ranging from the individual, the family, school, workplace, community and the national and global forum. Students may major or minor in peace and conflict studies.

Courses include:

• FSGN/PHIL 2202 - The Roots of Peace and Conflict
• POLS 3324 - New Perspectives on Peace and Conflict
• FSGN 4410 - Conflict Management and Mediation
• WOMS 3371 - Women, Resistance and Empowerment

Contact Person:

Sue McGregor, Ph.D.
Coordinator, Peace and Conflict Studies Program
Mount Saint Vincent University
Department of Education
Bedford Highway
Halifax, Nova Scotia B3M 2J6
Tel: (902) 457-6385
Fax: (902) 457-6455
Email: sue.mcgregor@msvu.ca

Website: www.msvu.ca/pax

Prince Edward Island

Name of Institution: University of Prince Edward Island - Centre for Conflict Resolution Studies

Location: Charlottetown, Prince Edward Island

Programs and Courses: Level 1 Certificate in Restorative Justice

The Centre for Conflict Resolution Studies offers a 210-hour certificate program with conflict resolution electives and concentrations in mediation, negotiation and facilitation. Each concentration provides a graduated sequence of studies and applications to a various situations.

The program is capped by a practicum. This is a professional development program offering non-academic credits. Applicants are expected to have a first degree. Admission may also be granted on the basis of prior experience and qualifications. Courses may be taken individually or as part of the certificate.

All courses are offered in one- to four-day modules and involve active participation in discussions, simulations and skills building exercises. The faculty features instructors of note from across Canada. Customized courses for groups are available. The Centre also offers a three-day workshop and a one-day workshop on Restorative Justice. The certificate course requirements include the following core courses:

• Introduction to Restorative Justice (21 hours)
• Introduction to Conflict Resolution (21 hours)
• Victim Sensitivity (TBA)
• Victim Offender Mediation (21 hours)
• Group Conferencing (TBA)
• Case Development in Victim-Offender Dialogue (21 hours)
• Practicum

Contact Person:

Centre for Conflict Resolution Studies
Department of Extension and Summer Sessions
550 University Ave.
Charlottetown, Prince Edward Island C1A 4P3
Tel: (902) 566-0408
Fax: (902) 566-0451
Email: extension@upei.ca

Website: www.upei.ca/~conflictcentr