Staff Security

Every day at CSC, thousands of staff members manage a varied offender population. CSC has several measures in place to protect the safety and security of staff.

Protective Clothing and Equipment

Standard pieces of clothing and equipment are provided to keep staff safe on the job. These include:

Stab-Resistant Vests

Mandatory for correctional officers and primary workers working in special handling units, segregation units, maximum- and medium-security institutions, treatment centres, and secure units at women offender institutions.

Protective Gloves

Issued to all front-line correctional staff. This helps reduce the risk of cuts and bodily fluids being transferred while searches are conducted.

Handcuffs

Carried by all correctional officers who have direct interactions with inmates.

Inflammatory Spray

Carried by correctional officers who work in maximum- and medium-security institutions, segregation units, treatment centers and secure units at women offender institutions.

CPR Mask

Used during first aid responses, this is carried by all correctional officers or any staff required and trained to deliver first aid as part of their duties.

Training

CSC staff members are trained and certified/re-certified on many security procedures. These include use of force, first Aid/CPR, negotiation strategies and firearms and surveillance.

They are also trained in matters relating to crisis intervention and conflict management, workplace hazards, harassment/ cultural/ family violence awareness, suicide and self-injurious behaviours and case management processes.

National Monitoring Centre

The National Monitoring Centre (NMC) located in the National Capital Region contributes to public safety by providing 24/7 support to institutions, community staff, members of the public and offenders. During business hours the NMC monitors the safety of community staff members and reports security incidents. After-hours, in addition to these duties it provides emergency case management and intervention and completes victim notifications. The NMC also runs a tip line and offers bilingual services on a 24/7 basis.