Receiving Information

You can receive information about the offender who harmed you by contacting CSC or PBC to request it. This information can help you understand the correctional and conditional release process and it can contribute to your safety. You may also receive information for others or allow someone you trust to receive information for you.

To receive information about an offender, you must complete and sign an Application to Receive Information as a Victim form.

Who can receive information?

A victim is now defined as an individual who has suffered physical or emotional harm, property damage or economic loss as the result of the commission of an offence. 

The following individuals are also allowed to exercise a victim's rights when a victim is dead or incapable of acting on their behalf:

  • The victim's spouse or common-law partner;
  • A relative or dependant of the victim; and
  • Anyone who has custody of the victim, or is responsible for the care or support of the victim or the victim's dependant.

What information about an offender can you receive?

Once we receive a request, we shall provide you with the following information:

  • the offender's name,
  • the offence and the court that convicted the offender,
  • the start date of the offender's sentence and length of the sentence,
  • the offender's eligibility dates and review dates for temporary absences and parole.

You may also receive the following additional information:

  • the offender's age;
  • whether the offender is in custody and, if not, why;
  • the name and location of the institution where the offender is being held;
  • information about an offender transferring from one institution to another;
  • information about the programs in which the offender is participating or has participated;
  • the serious disciplinary offences committed by the offender;
  • the reasons for any temporary absence;
  • the date of a Parole Board of Canada hearing about detaining the offender past the end of his or her sentence;
  • information about an offender's progress in relation to his or her correctional plan;
  • the date when an offender has been removed from Canada by the Canada Border Services Agency (CBSA);
  • the offender's release date, destination and conditions of release 14 days prior to the release unless the disclosure would have a negative impact on public safety;
  • a current photo of the offender prior to certain releases or the offender's warrant expiry date;
  • copies of PBC decisions, when requested; and
  • information about CSC's victim-mediation services.

Providing Information

If you choose, you may also provide information about how the crime has impacted you or your family or provide information about the offender who harmed you. The information may be used to make decisions about the offender's correctional plan. It may also be used by CSC and PBC when making decisions about an offender's release into the community.

When you contact CSC Victim Services to receive information, the offender is not told that you have contacted us. However, if you provide information that is used in a decision that affects an offender's release from prison, then CSC must share that information with the offender. However, your personal information, such as your address and telephone number, will not be shared with the offender.

Contact Information

You can contact CSC to learn more about Victim Services or request information.

Other Resources

  • Parole Board of Canada – Services for Victims
  • Toll-free 1-866-789-4636
  • Department of Justice – Victims Fund
  • (Financial assistance to attend Parole Board Hearings)
  • Toll-free1-866-544-1007