Victim Services

Did you know?

CSC does not automatically inform victims about the offender who harmed them. Information is only provided when a victim registers.

A person can register as a victim to receive information directly or can authorize someone else to act as their representative.

At CSC, we are committed to ensuring that victims of crime have an effective voice in the federal correctional and justice system.

We want to make sure that victims are treated with compassion, fairness and respect.

Our dedicated Victim Services Officers are there to:

CSC provides services to victims of federal offenders. These are offenders serving a sentence of two years or more. Our services reflect the Canadian Statement of Basic Principles of Justice for Victims of Crime. These principles guide governments as they develop legislation and policy.

Canadian Victims Bill of Rights

Passing of the Canadian Victims Bill of Rights

On April 24, 2015, the government announced that the Canadian Victims Bill of Rights, formerly known as Bill C-32, was passed in the House of Commons and received Royal Assent. There is extensive information about this legislation on the Prime Minister's website.

The Canadian Victims Bill of Rights will create the following statutory rights for victims of crime:

  • Right to information
  • Right to protection
  • Right to participation
  • Right to restitution

The majority of the provisions and amendments included in the Victims Bill of Rights Act, including the Canadian Victims Bill of Rights, and amendments to the Criminal Code, Canada Evidence Act, and Employment Insurance Act, will come into force 90 days after Royal Assent. The amendments to the Corrections and Conditional Release Act, however, will come into force on a day or days to be fixed by Order in Council. These changes will have a significant impact on the way that CSC does its business. We will inform registered victims and the general public as soon as information is available.

Along with the Canadian Victims Bill of Rights, Bill C-479 (Fairness for Victims), which received Royal Assent in April 2015 and Bill C-489 (Restrictions on Offenders) which received Royal Assent in June 2014 also impact the rights of victims of crime.

CSC Tip Line

You can provide information about an offender to CSC anonymously by calling 1-866-780-3784 any time of the day or night.

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What happens to an offender once they are in CSC custody? You can refer to: