Commissioner's Directive

Management of Incompatible Offenders



Applies to staff responsible for identifying and managing incompatible offenders


  1. The Assistant Commissioner, Correctional Operations and Programs, will establish national processes to support the identification and management of incompatible offenders.
  2. The Assistant Deputy Commissioner, Institutional Operations, will:
    1. a. provide support and direction to Institutional Heads/District Directors on the management of incompatible offenders
    2. ensure communication with the other regions regarding the management of incompatibles
    3. provide direction to Security Operations on intelligence strategies, initiatives and activities for the identification and management of incompatible offenders
    4. provide advice and ensure processes in line with national processes are in place at the regional level for the identification and management of incompatible offenders.
  3. The Institutional Head/District Director will:
    1. ensure the procedures relating to the identification and verification of incompatible offenders are adhered to
    2. establish and implement conflict resolution processes to attempt to resolve incompatibilities.
  4. The Security Intelligence Officer will coordinate and implement procedures for the identification and management of incompatible offenders.


  1. The Security Intelligence Officer, in consultation with members of the Case Management Team, will assess and record any incompatibility. The following forms must be used for this exercise: Incompatible List (CSC/SCC 1307-01) and Incompatible Management ’ Verification/Deletion & Conflict Resolution (CSC/SCC 1307-02).
  2. The recording of incompatibilities in the Offender Management System will include all links and cross-references to incompatible offenders and groups including, but not limited to, security threat groups.
  3. The Security Intelligence Officer will review the validity of offender incompatibilities for their continued relevance prior to any significant decision being made.
  4. All incompatibilities between individuals or groups (e.g. rival gangs or security threat groups) must be thoroughly examined before proceeding to a transfer or conditional release to a parole office or community-based residential facility to ensure the safety of staff, the public and the offenders.
  5. After consultation with the Case Management Team, the Security Intelligence Officer will make recommendations to the Institutional Head regarding the removal of any notation of incompatibility when it is determined that it is no longer valid or relevant. This review must be based on all pertinent information from various sources, including Statement/Observation Reports, Security Intelligence Reports, input from frontline staff (e.g. Chaplains, Instructors, Program Officers, etc.) and law enforcement agencies.
  6. When a staff member becomes aware of information that may identify offenders as being incompatible, this information will be reported in writing, via the Statement/Observation Report (CSC/SCC 0875), to the Security Intelligence Officer who will take the appropriate action.
  7. Conflict resolution will be considered where appropriate to allow the incompatible offenders to resolve the reasons for their incompatibilities.
  8. If conflict resolution was unsuccessful or not warranted, various risk management options will be considered including, but not limited to:
    1. incompatible offenders will not normally be transferred to the same institution unless the risk can be managed within the same institution (i.e. in a different unit or range)
    2. incompatible offenders will not normally be housed in the same unit, range or cell
    3. incompatible offenders will not normally be housed in the same community-based residential facility
    4. precautions will be taken when incompatible offenders report to the same parole office.


  1. Strategic Policy Division
    National Headquarters


Original signed by:
Don Head



CD 550 ’ Inmate Accommodation
CD 568 ’ Management of Security Information and Intelligence
CD 705-1 ’ Preliminary Assessments and Post-Sentence Community Assessments
CD 710-2 ’ Transfer of Inmates
CD 712 ’ Case Preparation and Pre-Release Framework


Incompatible offenders: offenders who pose a threat to the safety and well-being of each other and may present a risk to staff, the public or other offenders.

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.