rules are established for curfews, leave privileges and access to the community, in accordance with the Parole Board of Canada (PBC) policies, and taking into account the offender's behaviour and public safety concerns as evaluated by CCC staff. Any PBC special conditions regarding curfews or access to the community will take precedence over these rules
written procedures are established for informing staff and contractors about offenders referred to in the Duty Log section below, so that appropriate measures can be taken without delay
procedures are established to monitor and control the movement of offenders and visitors in the CCC
staff and contractors are made aware of offender activities through regular meetings and communication at shift changes
the CCC has written contingency plans (including up-to-date floor plans) for dealing with fire, medical emergencies (including an influenza pandemic), security incidents, and natural disasters, and that staff are trained in relation to these plans
a strategy is established to accommodate the practice of Aboriginal spirituality and culture and other spiritual practices, if required
Offenders with a residency condition or temporarily housed in a CCC are expected to conduct themselves in a responsible manner that demonstrates respect for other persons, property, and CCC rules, to conform to the conditions of release and the orders to which they are subject, and to participate actively in their Correctional Plan.
Intake and Rules
Upon admission to a CCC, the offender will be provided with a copy of the "Handbook for Offenders in CCCs" as well as explanations of the CCC's rules. Pursuant to CD 715‑1 - Community Supervision, the Parole Officer will complete the Initial Interview Checklist (CSC/SCC 1331) and ask the offender to sign this document, which will be maintained on the offender's file.
The intake procedures will address, at a minimum, the areas outlined in the Responsibilities and Procedures section of CD 705-4 - Orientation, in addition to the following areas:
procedures to follow to obtain medical care, including dental and vision care, mental health and psychology services, as well as procedures concerning medication control
policies, including policies on room searches, exposure to second hand smoke, cellular telephones, and offenders' access to personal assistance in order to read and write their correspondence if required
sign-in and sign-out procedures, curfews and leave privileges (including overnight and weekend passes)
information regarding visits and visitors, including the procedures to authorize visits to offenders in a CCC by persons who have not reached the age of majority (see Annex B)
CCCs have rooms for single or shared occupancy. All interior doors and spaces require a unique identifying number.
CCCs that accommodate both men and women offenders will ensure that men and women are housed in different areas of the CCC.
Accessibility requirements for designated resident bedrooms and support spaces will conform to relevant Canadian Standards Association for accessible design.
Clothing and Bedding
No clothes will be distributed to offenders in CCCs. However, bedding as well as toiletries and other articles necessary for personal health and cleanliness may be provided.
Deductions for Food and Accommodation
Offenders with a residency condition or temporarily housed in a CCC (except offenders subject to a long-term supervision order to whom section 78 of the CCRA does not apply) will pay for their food and accommodation based on the services provided at the CCC, pursuant to CD 860 - Offender's Money.
While recognizing the principle outlined in section 74 of the CCRA, given the community classification of CCCs and the status of the offenders residing in CCCs, the establishment of an Inmate Committee is not required.
Correspondence and Telephone Communications
Correspondence between an offender, or the person or group representing him/her, and a person mentioned in the list of privileged correspondents outlined in the Schedule of the CCRR must be forwarded unopened to the addressee.
Correspondence from the regional Victim Services Unit will not be sent directly to an offender residing in a CCC. The regional Victim Services Unit will send an email to the offender's Parole Officer, indicating that the offender has been registered as a victim and requesting confirmation that all correspondence to and from the Victim Services Unit should be addressed to the Parole Officer. The Parole Officer will confirm how the correspondence is to be managed and is responsible for ensuring that a mechanism for the storing of this correspondence is available to the offender.
Offenders who are unable to read or write are entitled to the assistance of a person to aid them in preparing and reading correspondence.
Except in the case of privileged correspondence, CSC staff may open letters sent to an offender and inspect the contents of the envelope; they may also ask offenders to hand over, unsealed, the letters they send, in order to inspect the contents of the envelope.
Under normal circumstances, incoming mail will be distributed to offenders within the first working day of receipt. In the case where an offender's parole or supervision has been suspended, his/her mail will be forwarded to the penitentiary where he/she is incarcerated if the suspension is not cancelled.
Access to telephones must be provided to offenders inside the CCC to help them maintain family and community ties and to provide a direct link with families in the event of an emergency.
Emergency numbers and the Correctional Investigator's telephone number will be posted near each telephone.
Exposure to Second Hand Smoke
In addition to following the procedures outlined in CD 259 - Exposure to Second Hand Smoke, CCCs must establish a Standing Order specifying the procedure for storing offenders' tobacco products in an administrative area of the CCC.
District Directors must ensure the implementation of an appropriate fire safety program in CCCs, including the development of a fire safety plan, in accordance with CD 345 - Fire Safety and the Fire Safety Manual. The responsibilities assigned to the Institutional Head in CD 345 - Fire Safety also apply to District Directors in the case of CCCs.
There is no need for an agreement for firefighting services with the local Fire Department outlining actions where firefighter services could be withdrawn. In CCCs, the Municipal Fire Chief is in charge of controlling fires and similar emergencies.
The CCC Manager or the Crisis Manager will assign specific fire safety responsibilities to CCC staff and contractors, in accordance with the Fire Safety Plan.
All staff and contractors will receive information or awareness sessions on fire safety. These sessions will include the operation and use of portable fire extinguishers and fire hoses, as applicable, as well as fire safety equipment such as fire alarm systems, fixed automatic extinguishing systems and any fire doors within the CCC.
District Directors will ensure that a fire evacuation drill is conducted once a year and a report is issued, in accordance with the Fire Safety Manual.
Where geographically feasible, Technical Services resources from Regional Headquarters or from another facility will assist the District Director in the maintenance of the fire safety system and equipment in order to comply with national requirements in this regard. Contractual services will be used if support from other CSC units is unavailable.
Fire alarm systems and equipment (including smoke/heat detectors, pull stations, sprinklers, etc.) in all areas of the CCC shall be maintained, inspected and be operational pursuant to the Fire Safety Manual.
CCC Managers will ensure that routine searches regularly conducted in CCCs include control of fire hazards.
Candles and combustible material are prohibited in CCCs, except if they are used as part of a strategy established to accommodate the practice of Aboriginal spirituality and culture and other spiritual practices, in designated areas pursuant to the Fire Safety Manual.
Planning and Management of Emergencies
The District Director will ensure that a CSC staff member is identified as the person responsible for the coordination of all activities related to contingency planning in order to ensure an appropriate emergency response at each level (see CD 600 - Management of Emergencies).
The CCC contingency plans will be discussed regularly at CCC meetings.
Those CCC staff who have a need to know will have access to the contingency plans.
The CCC contingency plans will be reviewed on an annual basis.
Staff and contractors will wear a personal portable alarm in the CCC when circulating in offenders' living quarters and activity areas.
There will be at least one staff member or contractor on each shift with valid first aid and cardiopulmonary resuscitation/automated external defibrillator (CPR/AED) certification.
There will be an automated external defibrillator and a first aid kit available for each shift, with an inventory of medical contents approved by the St. John Ambulance or the Canadian Red Cross or equivalent. These contents will be inspected monthly.
Applicable licenses or certificates will be posted in a public area. The CCC's premises and equipment will conform to applicable zoning, health, safety, building and fire codes and regulations.
Electronic Security Systems
Operational feasibility and ability of response for fixed-point and personal portable alarms are to be determined by the District Director (or designate) on a site-specific basis in conjunction with Departmental Security and regional Facilities.
Fixed-point and/or portable alarms will be installed in locations determined on a site-specific basis (e.g. program rooms, interview rooms, offices, etc.) and be operational.
All exterior doors must be monitored by an intrusion detection alarm system. As well, room entrance doors, file room and local area network (LAN) room doors, resident personal effects storage rooms, and some other spaces and access points identified on a case-by-case basis will be monitored by an intrusion detection alarm system.
The District Director must establish a Standing Order that includes:
the location of permanently assigned personal portable alarms and/or fixed-point alarms
the procedures for testing personal portable alarms and fixed-point alarms, including the requirement:
to verify each fixed-point alarm (where applicable) by contacting the security desk and testing the alarm at least once a day, or at least once a month in CCCs equipped with a system displaying an error signal in the case of technical problems
for each person with a portable alarm to contact the security desk and test the alarm at the start of their shift or work day, or at least once a month in CCCs equipped with a system displaying an error signal in the case of technical problems
how CCC staff and contractors will respond to alarms.
The CCC main entrance and the office or workstation where the entry and exit control is located must be linked by intercom.
Each CCC must have an observation and video recording system allowing for additional surveillance of offender common areas that are not directly visible from the office or workstation where the entry and exit control and perimeter door monitoring system is located and of all perimeter doors of the CCC. These recordings are to be retained on site for a minimum of 30 days.
Video surveillance may be used as a supervision tool for areas that cannot have direct observation from security office/workstation; staff and contractors must prioritize dynamic security by conducting rounds during each shift pursuant to CD 566-4 - Counts and Security Patrols.
The maintenance of electronic security systems of each CCC will be managed in accordance with CD 340 - Electronic Systems, and falls under the responsibility of Facilities resources from National and Regional Headquarters.
Control of Keys and Access Cards
The CCC Manager must establish procedures for the identification, the issuing and control of keys or access cards (in CCCs where such cards are used), the damage of locks and/or access control hardware, the quick access to emergency keys and their operating performance, as well as the operational measures to be taken following the loss of keys or access cards.
Community Liaison and Outreach
The CCC staff will have an active approach in the community and will liaise with local community partners, such as police, Citizen Advisory Committees, advocacy groups, Aboriginal organizations, victims groups, citizens and other persons or agencies.
Volunteers and volunteer activities will complement the resources made available to the offenders by the CCC. The CCC will effectively encourage volunteer involvement to assist and interact with individual offenders with regard to their reintegration as appropriate.
Where possible, offenders residing at the CCC will be encouraged and provided opportunities to participate in activities that involve giving back to the community.
Age of majority : the age at which a person is considered to be an adult by the province or territory where the institution someone wishes to visit is located.
Intrusion detection alarm system : system designed to detect unauthorized access and to activate appropriate responses from:
a central alarm station that centralizes information sent by the detectors and decides to launch the alarm
a device (siren, call system) designed to sound the alarm
control devices (remote control, keyboard) from which users can activate or deactivate the system.
Community Correctional Centre (CCC) : a federally operated community-based residential facility that provides a structured living environment with 24-hour supervision, programs and interventions for the purpose of safely reintegrating offenders into the community. These facilities, which may also have an enhanced programming component, accommodate offenders under federal jurisdiction who have been released to the community on unescorted temporary absences, day parole, full parole, work releases, statutory release, as well as those subject to long-term supervision orders.
Fixed-point alarm : a permanently installed security device that triggers an alarm when activated.
Personal portable alarm : a mobile security device that triggers an alarm at a central control centre when activated, and identifies the specific alarm unit and/or its designated location.