Access to Information and Privacy

Exceptional measures related to Covid-19

Openness, transparency and accountability are guiding principles of the Government of Canada. Our ability to respond to requests within the timelines mandated by the Access to Information Act and the Privacy Act may be affected by the exceptional measures put in place to curb the spread of COVID-19.

Access to information and personal information requests received from the public continue to be important to us. We will continue to make reasonable efforts to respond to requests, in accordance with operational realities.

In the interim, if possible, please send your request electronically to:

Thank you in advance for your patience and understanding during this period as we all navigate these unprecedented times.

The Access to Information Act and the Privacy Act came into effect in July 1983.  Both of these Acts concern information held by federal government institutions.

  • The Access to Information Act gives the right to every Canadian citizen, permanent resident and individual, or corporation in Canada to access records in any format held under the control of a government institution (subject to specific and limited exceptions).
  • The Privacy Act protects the privacy of all Canadian citizens and permanent residents regarding personal information held by a government institution.  It also gives these individuals, including those in Canada who are not permanent residents or citizens, the right to access their own personal information, and it governs the collection, retention, use, protection and disclosure of personal information.

Contact us for ATIP-related questions and general inquiries.