Hiring process - Correctional officer - Guide to preparing for a job interview
Remember to visit www.jobs.gc.ca daily, some positions are only posted for 24 hours!
The goal of the interview process is to determine if you possess the ability and personal suitability to perform the duties of a Correctional Officer. The interview includes two types of questions:
- Situational questions
- Behaviour-based questions
The interview allows the Correctional Service of Canada to assess the following:
- Ability to motivate, positively influence and assist people
- Ability to make recommendations and take appropriate action
- Ability to communicate effectively orally
- Sensitivity to diversity
Tips for Preparing for the Interview
The situational questions you are asked during the interview will describe hypothetical situations that you may encounter on the job. You will be asked what you would do in that situation.
When responding you should describe, in detail, a series of actions that you would take in that specific situation to help resolve it.
The people interviewing you are called an Assessment Board. Assessment board members use a rating guide. It has sample answers to each question to help evaluate your answers. The rating guide for a situational question is based on behaviours that have been shown to be effective in a given situation.
Behaviour-based questions ask how you have handled certain situations in the past.
One way to prepare for behaviour-based questions is to practice the STAR method. The STAR method is a structured manner of responding to a behaviour-based interview question by discussing the specific Situation, Task, Action and Result of the situation you are describing:
Situation — What was the situation? What was the background and context?
Task — What specific task did you need to accomplish?
Action — What specifically did you say and do? What were the actions you took?
Result — What were the results of your actions? What was the impact? What did you learn?
Prior to the Day of your Interview
Day of your Interview
Ensure that you have the following documentation ready:
- Two pieces of photo identification
- Contact information for two work-related references
- Proof of citizenship
- Proof of education and/or equivalency
- Valid and unrestricted driver's license
- Proof of certification in cardiopulmonary resuscitation (CPR), automated external defibrillator (AED) and First Aid
Getting Through the Interview
- Ensure that you keep your contact information up-to-date so that the results of the interview can be shared with you, as well as any follow-up requirements.
- Date modified :