Correctional Service Canada

Please note that there have been recent reports of fraudulent phone calls that appear to be from the Correctional Service of Canada. If you have received a suspicious phone call and wish to report it, please contact the Canadian Anti-Fraud Centre toll-free at 1-888-495-8501. We apologize for any inconvenience and are working to resolve this matter.

Learn about the federal correctional system in Canada. The Correctional Service of Canada (CSC) is responsible for managing institutions of various security levels and supervising offenders under conditional release in the community.

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An open visiting room within an institution
Find information on types of visits and the visiting process

Are you planning on visiting an inmate? Family and friends are encouraged to maintain contact with inmates throughout their sentence.

CSC employees speaking with offenders
An Act to amend the Corrections and Conditional Release Act and another Act

An Act to amend the Corrections and Conditional Release Act and another Act came into force on November 30, 2019, and changes to operations and policies at CSC have taken effect.

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Services and information

Information for victims

We seek to provide victims of federal offenders with timely information about the offender who harmed them. Find out how to register as a victim. Visit the Victims Portal. Learn about victim statements, notification and how to make a complaint.

Information for friends and families of offenders

Find out how to visit an offender. Read about the correctional process. Find additional resources for families of offenders through the Canadian Families and Corrections Network (CFCN).

Facilities and security

Find addresses and contact information for all CSC facilities. See the inside of a penitentiary through our virtual tour. Learn about the various security classifications as well as security measures used to keep staff and visitors safe.

Working with offenders

Learn about our correctional programs. Find out about specific interventions for women, Indigenous and ethnocultural offenders. You will also find information about CORCAN, Health Services, community corrections and Chaplaincy Services.

You and CSC

Browse through the wide variety of jobs and professions available at CSC. Find out how to visit an inmate and how to register as a victim. Learn more about our CSC volunteers, Citizen Advisory Committees and Independent Chairperson appointments.

Connecting with others

Find out about CSC and the environment, our relationship with correctional systems in other countries and the international transfer of offenders. Learn about information sharing among CSC and other partners in the Criminal Justice System.

Resources

Find collections of our publications, forms, research, education resources and acts, regulations and policy.

Media room

Find contact information for CSC's Media Relations team. Access frequently asked questions and watch videos about a variety of CSC topics.

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