Policy Bulletin

Policy Bulletin 487

Why was the policy developed?

In November 2011, Treasury Board of Canada issued Guidelines for federal departments on the use of Web 2.0 technology. These TBS Guidelines were revised in March 2014.

Web 2.0 technology consists of Internet-based tools and services that allow for participatory multi-way information sharing, dialogue, syndication and user generated content. It includes social media (e.g., Facebook, Twitter, YouTube) as well as collaborative technologies (e.g., Wikis, Google Docs).

This new CD will enable CSC staff to maximize the benefits of Web 2.0 while complying with all legal and policy requirements.

How was it developed?

This policy was developed jointly by Corporate and e-Communications and Strategic Policy at NHQ, in consultation with internal and external stakeholders.


Accountabilities are detailed in the CD.

Who will be affected by the policy?

All CSC staff will be directly affected by the policy.

Expected cost?


Other impacts?



Heather Cloutier
Manager, e-Communications

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.