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Claude Tellier
Craig Dowden
Julie Fournier
Jeffrey Franson
Research Branch
Correctional Service Canada
August, 2001
The authors would like to acknowledge the important contribution of Jennifer Hunt in the realization of this Research Report.
A study on correctional officer attitudes is currently being designed and developed in the Correctional Service of Canada. One challenge that surfaces immediately from such an undertaking is the determination of the assessment tools to be used as part of the study, especially in an area of research where an array of scales exists to measure similar attitudinal constructs. It was important to review the literature to identify existing instruments to avoid replicating these scales in the process of developing a questionnaire to evaluate attitudinal change. Additionally the use of existing reliable and valid scales allows for comparison of current study results with previous research findings.
This document provides a review of these scales organized by their various areas of focus they are designed to measure. Mainly, the scales are grouped into three categories of focus: (A) Offender related scales, (B) Orientation to correctional work scales, and (C) Attitudes towards corrections scales. In addition to providing a brief description of each scale and its corresponding items, we included the relevant psychometric properties derived from each study.
The goal of this scale review is to provide a framework for the study of correctional officer attitude change in a clear and concise manner. Professional orientation scales measuring varying degrees of correctional officer perceptions and attitudes towards correctional work have been included as part of this Brief. This report can also serve as a future reference tool for researchers, who may choose to conduct research in this area of staff attitudes.
This 3-item scale is utilized to measure correctional officers' attitudes toward inmates and is scored on a five-point Likert-type scale, ranging from Strongly Agree (1) to Strongly Disagree (5). Higher scores indicate more positive attitudes towards inmates The scale has been utilized by its' author and her colleagues in the following articles:
The scale is comprised of the following three statements:
This scale measures the correctional officers' perceptions of the quality of their interactions with inmates. Each respondent is asked to check the appropriate blank between the adjectives to indicate the strength of their thoughts or feelings. Higher scores on this scale indicate a more positive view of the interactions the correctional officer has with inmates.
Study where used: Gerstein, Topp, Correll (1987) - Coefficient alpha =.94.
This scale is comprised of the following items:
1) unfriendly | friendly |
2) social | antisocial |
3) cold | warm |
4) motivated | unmotivated |
5) unintelligent | intelligent |
6) sensitive | insensitive |
7) arrogant | intimidated |
8) willing | resistant |
9) manipulative | non-manipulative |
10) truthful | deceiving |
11) afraid | confident |
12) hostile | agreeable |
13) cooperative | uncooperative |
14) flexible | inflexible |
15) irrational | rational |
16) moral | immoral |
This 5-point Likert-type scale is used with responses ranging from Disagree strongly, disagree, undecided, agree, agree strongly. Each item receives a score from 1 to 5, with 1 representing the choice of the alternative reflecting the most negative attitude and 5 the most positive attitude toward prisoners. Positive scores suggest that prisoner's are viewed as a normal person capable of positive change, whereas the negative scores reflect the view that prisoners are basically deviant individuals.
Study where used: Melvin, Gramling, Gardner (1985) - Split-half reliability = fluctuated between .84 and .92 in five different samples. Test-retest reliability (pre and post test) = .82.
This scale is comprised of the following items:
The first 14 items in this scale were taken from Steadman Cocozza (1978). The additional four items were extracted from Gerstein, Topp, Correll (1987). These items are rated on a 7-point scale with a high score denoting a positive perception. This scale was used by Kropp et al. to assess the correctional officer's perceptions of mentally disordered offenders, other prisoners, mentally ill patients, and most people.
Study where used: Kropp, Cox, Roesch, Eaves (1989) - no psychometric properties reported.
This scale is comprised of the following items:
This scale is similar to the View of Average Inmate Scale developed by the same authors in that sets of adjectives are used to elicit responses. This scale measures how correctional officers' feel when in contact with inmates, with higher scores indicating a more positive perception of interactions with inmates. There are seven sets of bipolar adjectives and the respondent indicates the degree to which the adjectives describe their experiences by checking the appropriate space.
Study where used: Gerstein, Topp, Correll (1987) - Coefficient alpha = .90.
This scale is comprised of the following items:
1) in control | out of control |
2) unsuccessful | successful |
3) active | inactive |
4) helpless | helpful |
5) effective | ineffective |
6) powerless | powerful |
7) confident | lacking confidence |
This scale is a sub-scale of the Professional Orientation Scale designed by the researchers. It measures correctional officers' preference for the degree of social distance from inmates and consists of five statements, which are scored along a four-point, Likert-type scale ranging from Strongly Agree (1) to Strongly Disagree (4). Social distance can be interpreted as the preference by the officer for the amount and quality of social interactions they desire to have with inmates.
This scale has been used in the following studies:
This scale is comprised of the following items:
This scale reflects the degree to which the relationships of correctional officers with prisoners are detached, impersonal, and contractual (Hepburn, 1985). It is scored along a five-point Likert-type scale with higher scores indicating less social distance from offenders. It is important to note below that Hepburn used the same correctional officer sample in his 1984 and 1985 studies.
This scale was used by Hepburn in the following studies:
This scale is comprised of the following items:
This scale was developed to assess an individual's general interest in the field of corrections. The 12-item scale measures the correctional officers' attitudes about their occupation. More specifically, it assesses the areas of a preference for a career in corrections and offender contact, one's perceptions of the public's view on correctional work, and the challenge of correctional work. The twelve statements, both negative and positive, are used and the respondent rates each item as being either True (1) or False (0).
This scale was used in the following studies:
This scale consists of the following items:
This scale assesses the degree to which correctional officers are human service orientated. The scale consists of eight items scored dichotomously (True or False). This eight-item scale serves as a general indicator of an individual's preference to work with people and contribute to society. The responses are dichotomized between False = 0 and True = 1 and summed higher scores indicate a greater inclination for a human service approach.
The following studies utilized this scale:
There are eight True/False statements as follows:
This scale was developed to assess the degree to which youth detention workers adhere to a punitive orientation when dealing with young offenders. It is comprised of five statements that are scored along a seven-point Likert-type scale ranging from Strongly Agree (7) to Strongly Disagree (1). Higher scores reflect a preference for a punitive or restrictive orientation toward detainees.
Bazemore Dicker and their colleagues used this measure in the following articles (which utilize the same sample, and thus report the same reliability coefficient):
The scale is as follows:
This scale was designed to measure the extent to which correctional officers believe in a punitive orientation to treating criminals. The four statements use a 5-point Likert-type scale ranging from Strongly Disagree (1) to Strongly Agree (5). Higher scores indicate a less favourable attitude by the correctional officer towards inmates.
Hepburn and colleague used the scale in the following studies:
The scale consists of the following items:
Four statements are used in this scale to measure the degree to which correctional officers support a punitive orientation to the treatment of inmates. The same 4-point, Likert-type scale (1 = Strongly Agree and 4 = Strongly Disagree) is employed as a sub-scale found in the studies by Klofas Toch (1982), Toch and Klofas (1982), and Klofas (1986).
This scale is utilized in the following studies:
The scale consists of the following items:
The Treatment/Services Orientation scale was designed to measure the extent to which youth detention workers believe in treating young offenders. It is also scored along the 7-point Likert-type scale (Strongly Agree to Strongly Disagree). This scale is referred to in the following articles:
The scale consists of the following items:
This assessment tool consists of seven statements designed to measure the extent to which a custodial approach towards the treatment of inmates is supported by correctional officers. Items 2, 3, 4, and 5 were drawn from a measure developed by Poole Regoli (1980), while the remaining statements were added by Cullen, Lutze, Link, Wolfe (1989). It utilizes a 7-point Likert-type scale, ranging from Very Strongly Agree (1) to Very Strongly Disagree (7) and it has been used in the following studies:
The scale consists of the following items:
This scale was developed by the authors to measure a correctional officer's support for rehabilitating inmates. They use a 7-point scale ranging from Very Strongly Agree (1) to Very Strongly Disagree (7).
This scale has been used in the following studies:
The scale consists of the following items:
This three-statement scale measures correctional officer's views on the extent that counseling of inmates plays in their jobs. It is measured on the same 4-point, Likert-type scale that is used to measure Social Distance where responses range from Strongly Agree (1) to Strongly Disagree (4).
The following studies used this scale:
The scale consists of the following items:
This scale consists of five statements which are rated by respondents on 4-point Likert-type scale (1 = Strongly Agree to 4 = Strongly Disagree). The scale is designed to measure the correctional officer's concern of contact with inmates potentially leading to their corruption. Higher scores indicate a high degree of concern for being corrupted or manipulated by interacting with inmates.
This scale was used in the following studies:
The scale consists of the following items:
These 20 items were factor analyzed and three three-item subscales emerged. The first factor is belief in the supportive role of the prison guard (represented by items 12, 16, 20). The second factor is belief in the rehabilitative potential of the prison
(represented by items 11, 13, 14). The third factor is the belief in the rehabilitative potential of the prisoner (represented by items 2, 15, 17). The scale consists of the following statements on which the respondents are asked to indicate their degree of agreement with each statement on 7-point scale ranging from Very True to Very Untrue.
Study where used: Shamir Drory (1981) - no psychometric properties reported.
The scale consists of the following items:
This 2-item scale was designed to measure youth detention centre workers attitudes towards punishment. The items are scored along a five-point Likert-type scale, ranging from Strongly Disagree (1) and Strongly Agree (5).
Study where used: Leiber Woodrick (1997) - Cronbach's alpha = .71.
The scale consists of the following items:
The Deterrence Scale was adapted as a sub-scale from the Punishment Questionnaire used by the authors. The purpose of the scale is to measure the attitudes of correctional officers towards prisons as a means to deter offenders from committing crimes. It consists of five items answered on a 7-point Likert-type scale ranging from Very Strongly Agree (1) to Very Strongly Disagree (7).
Studies where used: Cullen, Cullen, Wozniak (1988) - Cronbach's alpha = .80; however this reliability rating relates to the entire Punishment Questionnaire.
The scale consists of the following items:
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Bazemore, G., Dicker, T. J., and Al-Gadheeb, H. (1994). The treatment ideal and detention reality: Demographic, professional/occupational and organizational influences on detention worker punitiveness. American Journal of Criminal Justice, 19, 22-41.
Bazemore, G., Dicker, T. J., and Nyhan, R. (1994). Juvenile justice reform and the difference it makes: An exploratory study of the impact of policy change on detention worker attitudes. Crime and Delinquency, 40, 37-53.
Burton Jr., V. S., Ju, X., Dunaway G. R., and Wolfe, N. T. (1991). The correctional orientation of Bermuda prison guards: An assessment of attitudes toward punishment and rehabilitation. International Journal of Comparative and Applied Criminal Justice, 15, 71-80.
Cullen, F. T., Cullen, J. B., and Wozniak, J. F. (1988). Is rehabilitation dead? The myth of the punitive public. Journal of Criminal Justice, 16, 303-317.
Cullen, F. T., Lutze, F. E., Link, B. G., Wolfe, N. T. (1989). The correctional orientation of prison Guards: Do officers support rehabilitation? Federal Probation, 53, 34-41.
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Farkas, M. A. (1999). Correctional officer attitudes toward inmates and working with inmates in a "get tough" era. Journal of Criminal Justice, 27, 495-506.
Gerstein, L. H., Topp, C. G., and Correll, G. (1987). The role of the environment and person when predicting burnout among correctional personnel. Criminal Justice and Behavior, 14, 352-369.
Hepburn, J. R. (1984). The erosion of authority and the perceived legitimacy of inmate social protest: A study of prison guards. Journal of Criminal Justice, 12, 579-590.
Hepburn, J. R. (1985). The exercise of power in coercive organizations: A study of prison guards. Criminology, 23, 145-164.
Hepburn, J. R., and Albonetti, C. (1980). Role conflict in correctional institutions: An empirical examination of the treatment-custody dilemma among correctional staff. Criminology, 17, 445-459.
Hepburn, J. R., and Creppin, A. E. (1984). Relationship strategies in a coercive institution: A study of dependence among prison guards. Journal of Social and Personal Relationships, 1, 139-157.
Jackson, J. E., and Ammen, S. (1996). Race and correctional officers' punitive attitudes toward treatment programs for inmates. Journal of Criminal Justice,
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Jurik, N. C., and Halemba, G. J. (1984). Gender, working conditions and the job satisfaction of women in a non-traditional occupation: Female correctional officers in men's prisons. The Sociological Quarterly, 25, 551-566.
Jurik, N. C. (1985). Individual and organizational determinants of correctional officer attitudes toward inmates. Criminology, 23, 523-539.
Jurik, N. C., and Musheno, M. C. (1986). The internal crisis of corrections: Professionalization and the work environment. Justice Quarterly, 3(4), 457-480.
Jurik, N. C., and Winn, R. (1987). Describing correctional-security dropouts and rejects: An individual or organizational profile? Criminal Justice and Behavior, 14, 5-25.
Klofas, J. M. (1986). Discretion among correctional officers: The influence of urbanization, age, and race. International Journal of Offender Therapy and Comparative Criminology, 30, 111-124.
Klofas, J. M., and Toch, H. (1982). The guard subculture myth. Journal of Research in Crime and Delinquency, 19, 238-254.
Kropp, P. R., Cox, D. N., Roesch, R., and Eaves, D. (1989). The perceptions of correctional officers toward mentally disordered offenders. International Journal of Law and Psychiatry, 12, 181-188.
Leiber, M. J., and Woodrick, A. C. (1997). Religious beliefs, attributional styles, and adherence to correctional orientations. Criminal Justice and Behavior, 24, 495-511.
Lindquist, C. A., and Whitehead, J. T. (1986a). Burnout, job stress, and job satisfaction among southern correctional officers: Perceptions and causal factors. Journal of Offender Services, Counselling and Rehabilitation, 10, 5-26.
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Melvin, K. B., Gramling, L. K., and Gardner, W. M. (1985). A scale to measure attitudes toward prisoners. Criminal Justice and Behavior, 12, 241-253.
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Robinson, D., Porporino, F. J., and Simourd, L. (1996). Do different occupational groups vary on attitudes and work adjustment in corrections? Federal Probation, 60, 45-53.
Simourd, L. (1997). Staff attitudes towards inmates and correctional work: An exploration of the attitude-work outcome relationship. Unpublished document.
Carleton University.
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Whitehead, J. T., and Lindquist, C. A. (1992). Determinants of probation and parole officer professional orientation. Journal of Criminal Justice, 20, 13-24.