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Evaluation Report: The Section 81 Agreement between the Native Counselling Services of Alberta and the Correctional Services of Canada; The Stan Daniels Healing Centre

File #394-2-30

Evaluation Branch
Performance Assurance Sector
October 7, 2005

APPENDICES

Appendix 1: Logic Model

Appendix 2: Performance Measurement Strategy

Evaluation Objective 1: Relevance:

Does the Section 81 agreement with Stan Daniels Healing Centre remain consistent with departmental and government wide priorities?

Key Results

Performance Indicators

Information Sources

i)

Is the Stan Daniels Healing Centre consistent with other correctional reintegration strategies, and is it still operating under the guidance of the Section 81 agreement?

  • Clarity of Aboriginal reintegration strategies within CSC
  • Clear link between Stan Daniels Healing Centre, and Aboriginal reintegration
  • Review of Aboriginal reintegration strategies
  • Interviews/surveys with Stan Daniels staff, CSC staff, and Native Counseling Services of Alberta (NCSA) management

ii)

Is Stan Daniels Healing Centre consistently operating at a high rate of capacity?

  • Transfer numbers to and from Stan Daniels
  • Maximum bed capacity ever reached and sustained
  • Bed capacity average rates
  • Interviews with Stan Daniels staff, CSC staff, and inmates
  • Facility logs and OMS database review

iii)

Stan Daniels Healing Centre is linked to achieving results in a valid and logical way

  • Clarity of links between activities and impacts
  • Clarity of guidelines, and roles and responsibilities
  • Interview/surveys with staff, inmates, and Elders
  • Review of Section 81 guidelines

Evaluation Objective 2: Success: (Efficiency & Effectiveness)

Is the Stan Daniels Healing Centre producing its planned outputs in relation to expenditure of resources?

Key Results

Performance Indicators

Information Sources & Methods

Efficiency

i)

Is the expected number of outputs being produced as a result of the initiative?

  • Number of offenders being supervised in the community (local & remote
  • Number of inmates being transferred to Stan Daniels Healing Centre
  • Number and type of tools, programs and methods developed to aid in the offender reintegration process
  • Interview/surveys with NCSA management, Stan Daniels/CSC staff
  • Facility logs and records
  • OMS database records review

Effectiveness

ii)

Is the Stan Daniels Healing Centre providing an improved, secure and supportive environment for inmates?

  • Number of walkaways /escapes from Stan Daniels
  • Number of incidents (major/minor)
  • Number of community partnerships established
  • Number and type of community resources used by Stan Daniels staff
  • Interviews with Stan Daniels staff, NCSA staff, CSC staff and Stan Daniels inmates
  • OMS database records review

iii)

It the Stan Daniels Healing Centre providing for the timely release of good potential candidates into the community?

  • Reintegration rate statistics
  • Time to first release
  • Number of discretionary releases granted since the inception of the agreement in 1999
  • Interviews with Stan Daniels staff, CSC staff and inmates
  • OMS database records review

iv)

Has Stan Daniels Healing Centre experienced an increase in inmate participation in the programs it offers?

  • Number and types of programs offered
  • inmate/offender program participation rates
  • Interviews with Stan Daniels staff, CSC staff and inmates
  • Review of facility logs
  • OMS database records review
  • Matched group analysis

v)

Has there been a high usage of the Stan Daniels Healing Centre by the targeted group?

  • Number of Aboriginal offenders within Stan Daniels with high reintegration potential
  • Minimum time to release of all residents of Stan Daniels
  • Interviews with Stan Daniels staff, CSC staff and inmates
  • OMS database records review
  • Facility logs review
  • Matched group analysis of Stan Daniels high reintegration residents/inmates versus all other Aboriginal inmates with high reintegration potential not residing at Stan Daniels in the same region

vi)

Is Stan Daniels Healing Centre meeting the overall needs of its residents?

  • Number of inmates aware of the purpose of Stan Daniels Healing Centre
  • Inmate awareness of programs being offered
  • Programs designed to target the intended group of offenders.
  • Nature, duration and success of community partnerships
  • Interviews with Stan Daniels staff, CSC staff and inmates
  • OMS database records review
  • Facility logs review
  • OMS profile data of dynamic risk factors
  • Program participation rates
  • Casework records review
  • Interviews with community partners

vii)

To what degree has Stan Daniels Healing Centre contributed to the reintegration of Aboriginal offenders into the community?

  • Reintegration rate statistics
  • Time to first release
  • Number of discretionary releases granted since the inception of the agreement in 1999
  • Interviews with Stan Daniels staff, CSC staff and inmates
  • OMS database records review
  • Facility records review
  • Matched group analysis of Stan Daniels residents/inmates versus similar facility in the region

Evaluation Objective 3: Cost-effectiveness

Have the most appropriate and efficient means been used to achieve outcomes?

i)

Has the Stan Daniels Healing Centre Section 81 agreement proven to be a cost-effective approach to achieving results?

  • Value added to both NCSA and CSC since the inception of the agreement
  • Interviews with Stan Daniels staff, CSC staff, inmates and community members
  • Financial records
  • Comparison of results to similar sized/purpose facilities
Evaluation Objective 4: Implementation Issues Has the Stan Daniels Healing Centre been managed in such a way that goals and objectives can be realistically achieved and, if management implementation issues have been adequately considered?
Key Results Performance Indicators Information Sources
i) Do staff members and offenders at other institutions have knowledge about the Section 81 facility and its purpose?
  • Staff awareness
  • Promotional activities by NCSA management and staff
  • Interviews/surveys with Stan Daniels staff, CSC staff
ii) Have Stan Daniels staff members received appropriate training?
  • Provision of training opportunities for Stan Daniels staff
  • Number of times outside assistance was required in any manner
  • Interviews with Stan Daniels staff, CSC staff and NCSA management
  • Review off all training materials used in the past
  • Review of types of training provided
iii) Is Stan Daniels operating within the guidelines of the Section 81 agreement?
  • Compliance with Section 81 guidelines
  • Interviews with Stan Daniels staff, CSC staff and NCSA management
  • Physical examination of Stan Daniels Healing Centre facility
iv) Is Stan Daniels being used mainly for the intended target program group?
  • Profile of the current/past Stan Daniels inmate population
  • Interviews with Stan Daniels staff, CSC staff and NCSA management
  • OMS database review
v) Is Stan Daniels Healing Centre appropriately staffed to deal with all issues for an institution of this nature?
  • Number of times outside assistance was required in any manner
  • Inmate need areas are appropriately covered.
  • Interviews/surveys with Stan Daniels staff, CSC staff and inmates
  • Review of facility logs
vi) Does the transfer of inmates to and from Stan Daniels occur as seamlessly as possible based on the rules set out in the Section 81 agreement?
  • Number and type of transfers over specified time period
  • transfer issues and problems that may have arisen
  • Interviews/surveys with Stan Daniels staff, CSC staff ·
  • Review of transfer records
Evaluation Objective 5: Unintended Findings - Has the Stan Daniels Healing Centre created/encountered any positive or negative unintended effects?
Key Results Performance Indicators Information Sources
i) To be determined To be determined To be determined

Appendix 3: Key Source Interviews

Name:
Position:
How long:

Stan Daniels Healing Centre Evaluation Questions
Community Partner Informants

1) What is the nature of your relationship with the Stan Daniels Healing Centre?

 
 
 
 
 

2) How long has this partnership existed?

 
 
 
 
 

3) How well does this relationship work?

 
 
 
 
 

4) Can this partnership be improved?

 
 
 
 
 

Name:
Position:
How long:

Stan Daniels Healing Centre Evaluation Questions
CSC Staff Key Informants

Objective #1 (Relevance):

1) In your view, what is the purpose of the Stan Daniels Healing Centre?

 
 

2) In your postion, do you feel this purpose is consistent with other correctional strategies?

 
 

3) Do you see a clear link between Stan Daniels Healing Centre, and Aboriginal reintegration?

4) Blank

Yes [ ]   No [ ]

Please explain.

 
 

Objective #2 (Success)

Efficiency

5) Do you feel resources are adequate to facilitate the timely release of offenders to the community?

Yes [ ]   No [ ]

Explain:

 
 

6) How does Stan Daniels' approach to reintegration compare in regards to other facilities you have worked with?

Please explain.

 
 

7) Do you feel that Stan Daniels' is being utilized to its maximum capacity?

Please explain.

 
 

Effectiveness

8) In your position, how do you feel that you contribute to supporting the Section 81 Agreement with the Stan Daniels Healing Centre?

Please explain.

 
 

9) To what extent do you feel Stan Daniels has been successful in contributing to the reintegration of Aboriginal offenders (through TAs, ETAs, work releases, preparation for parole, etc)?

Poor [ ]   Fair [ ]   Good [ ]   Very Good [ ]   Excellent [ ]

Please explain.

 
 

10) To what do you attribute major/minor security infractions at the Centre?

Do you feel that anything could be done to prevent them? Please explain.

 
 

11) Is the Stan Daniels Healing Centre working in partnership with any other institutional/community-based partners, or, other Aboriginal programs or initiatives throughout the region that you are aware of?

Yes [ ]   No [ ]

If so, which ones specifically?

 
 

12) Are you aware of any activities initiated by the Stan Daniels Healing Centre that educate and/or engage the Aboriginal community?

Yes [ ]   No [ ]

If so, which ones specifically?

 
 

13) Do you believe the programs offered through the Centre are meeting the overall needs of the participants?

Yes [ ]   No [ ]

Please explain.

 
 

14) Do you feel the Stan Daniels philosophy towards offender reintegration continues to meet the overall reintegration needs of Aboriginal residents at the Centre?

Yes [ ]   No [ ]

Please explain.

 
 

15) Is this philosophy applicable to the overall reintegration needs of non-Aboriginal residents at the Centre?

Yes [ ]   No [ ]

Please explain.

 
 

16) Do you feel communities have become a safer place as the result of the Stan Daniels Section 81 agreement?

Yes [ ]   No [ ]

Please provide examples.

 
 

Objective #4 (Implementation Issues): Has the Stan Daniels Healing Centre been managed in such a way that goals and objectives can be realistically achieved and, if management implementation issues have been adequately considered?

17) No Question

18) How would you rate Stan Daniel's adherence to operating under the guidance of the Section 81 agreement? (for example, the transfer or NCSA supervision process)

Poor [ ]   Fair [ ]   Good [ ]   Excellent [ ]

Please explain.

 
 

19) How would you rate CSC's adherence to operating under the terms of the Section 81agreement? (for example, the transfer or NCSA supervision process)

Poor [ ]   Fair [ ]   Good [ ]   Excellent [ ]

Please explain.

 
 

20) Do you believe there is clarity of guidelines, roles, and responsibilities with regard to the Section 81 agreement with Stan Daniels? Please explain.

 
 

21) How would you describe the nature of the partnership between NCSA and CSC? Please explain.

 
 

22) Do you feel that Stan Daniels Healing Centre is being used solely for its intended purposes under the terms of the Section 81 agreement?

Yes [ ]   No [ ]

Please explain.

 
 

23) What strategies currently exist to promote the Stan Daniels Healing Centre within CSC?

Please explain.

 
 

24) Did CSC make training opportunities available to Stan Daniels Staff?

Yes [ ]   No [ ]

Please give examples.

 
 

25) Does the transfer of inmates to and from Stan Daniels occur as seamlessly as possible based on the rules set out agreement?

 
 

26) What training has CSC offered to its own staff that may be beneficial to Stan Daniels staff?

Please give examples.

 
 

27) None

28) Is Stan Daniels Healing Centre appropriately staffed to deal with all issues for an institution of this nature?

Please explain.

 
 

29) Is there anything else you would like to add?

 
 

Name:    
Was at Stan Daniels as: Parole [ ]   Satutory Release [ ]   Inmate [ ]
How long at Stan Daniels    

Stan Daniels Healing Centre Evaluation (2004)
Former Resident Key Informant Interview

Relevance

1) In your view, what is the purpose of the Stan Daniels Healing Centre?

 
 

2) Did the Centre do anything specific that you feel helped you upon release into the community?

Yes [ ]   No [ ]

If Yes,

i) What did the Centre do?

 
 

ii) How helpful was this?

 
 

3) Did you participate in Aboriginal-specific activities through the Centre?

 
 

4) How important was it that you had access to these activities at the Centre?

 
 

Success

Efficiency

5) (Ask inmates only)How did Stan Daniels approach to reintegration compare to other facilities you have resided in (access to programs, Elders, staff, etc.)?

Poor [ ]   Fair [ ]   Good [ ]   Excellent [ ]

Explain

 
 

Effectiveness

6) Did you feel safe, secure and supported at the Centre?

Yes [ ]   No [ ]

Please explain:

 
 

7) Were there any community agencies that you accessed or were referred to through Stan Daniels (for example, Poundmakers Lodge, Circle of Work, Justice Committees, etc.)?

If so;

i) Which agencies?

 
 

ii) Had this helped you? Explain.

 
 

8) Which program(s) have you participated in through the Centre?

 
 

9) Have these programs assisted you? Explain.

 
 

10) Did the Stan Daniels Healing Centre meeting your overall needs and expectations?

Yes [ ]   No [ ]

Explain.

 
 

11) How did you come to reside at Stan Daniels?

 
 

12) Why did you choose go come to the Centre?

 
 

Implementation

13) Was your transfer to Stan Daniels handled in a timely fashion?

 
 

14) How would you rate the approachability of Stan Daniels staff to provide advice and answer questions?

Elder 1 2 3 4 5
(Not Approachable)   (Approachable)
Living Unit Staff 1 2 3 4 5
(Not Approachable)   (Approachable)
Parole Officers 1 2 3 4 5
(Not Approachable)   (Approachable)
Program Officers 1 2 3 4 5
(Not Approachable)   (Approachable)
Mangers 1 2 3 4 5
(Not Approachable)   (Approachable)

Explain.

 
 

15) Is there anything you would like to add?

 
 

Name:    
Was at Stan Daniels as: Parole [ ]   Satutory Release [ ]   Inmate [ ]
How long at Stan Daniels    

Stan Daniels Healing Centre Evaluation (2004)
Resident Key Informant Interview

Relevance

1) In your view, what is the purpose of the Stan Daniels Healing Centre?

 
 

2) Is the Centre doing anything specific that you feel will help you upon release into the community?

Yes [ ]   No [ ]

If Yes,

i) What is the Centre doing?

 
 

ii) How helpful is this?

 
 

3) Do you participate in Aboriginal-specific activities through the Centre?

 
 

4) How important is it that you have access to these activities at the Centre?

 
 

Success

Efficiency

5) (Ask inmates only)How does Stan Daniels approach to reintegration compare to other facilities you have resided in (access to programs, Elders, staff, etc.)?

Poor [ ]   Fair [ ]   Good [ ]   Excellent [ ]

Explain

 
 

Effectiveness

6) Do you feel safe, secure and supported at the Centre?

Yes [ ]   No [ ]

Please explain:

 
 

7) Are there any community agencies that you accessed or were referred to through Stan Daniels (for example, Poundmakers Lodge, Circle of Work, Justice Committees, etc.)?

If so;

i) which agencies?

 
 

ii) Has this helped you? Explain.

 
 

8) Which program(s) have you participated in through the Centre?

 
 

9) Have these programs assisted you? Explain.

 
 

10) Is the Stan Daniels Healing Centre meeting your overall needs and expectations?

Yes [ ]   No [ ]

Explain.

 
 

11) How did you come to reside at Stan Daniels?

 
 

12) Why did you choose to come to the Centre?

 
 

Implementation

13) Was your transfer to Stan Daniels handled in a timely fashion?

 
 

14) How would you rate the approachability of Stan Daniels staff to provide advice and answer questions?

Elder 1 2 3 4 5
(Not Approachable)   (Approachable)
Living Unit Staff 1 2 3 4 5
(Not Approachable)   (Approachable)
Parole Officers 1 2 3 4 5
(Not Approachable)   (Approachable)
Program Officers 1 2 3 4 5
(Not Approachable)   (Approachable)
Mangers 1 2 3 4 5
(Not Approachable)   (Approachable)

Explain.

 
 

15) Is there anything you would like to add?

 
 

Name:
Position:
How long:

Stan Daniels Healing Centre Evaluation Questions
Staff Key Informants

Objective #1 (Relevance):

1) In your view, what is the purpose of the Stan Daniels Healing Centre?

 
 

2) In your position, do you feel this purpose is consistent with other correctional strategies?

 
 

3) In your position, do you see a clear link between Stan Daniels Healing Centre, and Aboriginal reintegration?

4) In your position, do you see a clear link between your role at the Stan Daniels Healing Centre, and effectively releasing residents into the community?

Yes [ ]   No [ ]

Please explain.

 
 

Objective #2 (Success - i) Efficiency & ii) Effectiveness):

Efficiency:

5) Do you feel resources are adequate to facilitate the timely release of offenders to the community?

Yes [ ]   No [ ]

Explain:

 
 

6) None

7) Do you feel that Stan Daniels' is being utilized to its maximum capacity?

Please explain.

 
 

Effectiveness:

8) Do you feel that staff members at the Stan Daniels Healing Centre participate in activities that provide a secure and supportive environment for residents?

Yes [ ]   No [ ]

Please explain.

 
 

9) To what extent do you feel Stan Daniels has been successful in contributing to the reintegration of Aboriginal offenders (through TAs, ETAs, work releases, preparation for parole, etc)?

Poor [ ]   Fair [ ]   Good [ ]   Very Good [ ]   Excellent [ ]

Please explain.

 
 

10) To what do you attribute major/minor security infractions at the Centre?

Do you feel that anything could be done to prevent them? Please explain.

 
 

11) Is the Stan Daniels Healing Centre working in partnership with any other institutional/community-based partners, or, other Aboriginal programs or initiatives throughout the region?

Yes [ ]   No [ ]

If so, which ones specifically?

 
 

12) Are you aware of any activities initiated by the Stan Daniels Healing Centre that educate and/or engage the Aboriginal community?

Yes [ ]   No [ ]

If so, which ones specifically?

 
 

13) Do you believe the programs offered through the Centre are meeting the overall needs of the participants?

Yes [ ]   No [ ]

Please explain.

 
 

14) Do you feel the Stan Daniels philosophy towards offender reintegration continues to meet the overall reintegration needs of Aboriginal residents at the Centre?

Yes [ ]   No [ ]

Please explain.

 
 

15) Is this philosophy applicable to the overall reintegration needs of non-Aboriginal residents at the Centre?

Yes [ ]   No [ ]

Please explain.

 
 

16) Do you feel communities have become a safer place as the result of the Stan Daniels Section 81 agreement?

Yes [ ]   No [ ]

Please provide examples.

 
 

Objective #3 (Cost-effectiveness):

Have the most appropriate and efficient means been used to achieve outcomes?

17) As a manager, what would you consider to be indicators of the Centre's cost-effectiveness?

 
 

Objective #4 (Implementation Issues): Has the Stan Daniels Healing Centre been managed in such a way that goals and objectives can be realistically achieved and, if management implementation issues have been adequately considered?

18) How would you rate Stan Daniel's adherence to operating under the guidance of the Section 81 agreement? (for example, the transfer process)

Poor [ ]   Fair [ ]   Good [ ]   Excellent [ ]

Please explain.

 
 

19) How would you rate CSC's adherence to operating under the terms of the Section 81agreement? (for example, the transfer process)

Poor [ ]   Fair [ ]   Good [ ]   Excellent [ ]

Please explain.

 
 

20) Do you believe there is clarity of guidelines, roles, and responsibilities with regard to the Section 81 agreement with Stan Daniels? Please explain.

 
 

21) How would you describe the nature of the partnership between NCSA and CSC? Please explain.

 
 

22) Does the transfer of inmates to and from Stan Daniels occur as seamlessly as possible based on the rules set out in the Section 81 Agreement?

 
 

23) Do you feel that Stan Daniels Healing Centre is being used solely for its intended purposes under the terms of the Section 81 agreement?

Yes [ ]   No [ ]

Please explain.

 
 

24) What strategies currently exist to inform staff members and inmates at other institutions about the Stan Daniels Healing Centre and its purpose?

Please explain.

 
 

25) Did CSC make training opportunities available to Stan Daniels Staff?

Yes [ ]   No [ ]

Please give examples.

 
 

26) What training has CSC offered to its own staff that may be beneficial to Stan Daniels staff?

Please give examples.

 
 

27) What training has the Native Counselling Service of Alberta offered to Stan Daniels Staff?

Please give examples.

 
 

28) Is the Stan Daniels Healing Centre appropriately staffed to deal with all issues for an institution of this nature?

Please explain.

 
 

29) Is outside assistance required for security or other incidents at the Centre?

Please explain.

 
 

30) Is there anything else you would like to add?

 
 
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