Information for victims
There are currently intermittent technical difficulties with some of the extensions on our Victim Services’ toll-free line (1-866-806-2275). We are actively working to resolve the issue and apologize for this inconvenience.
If you have difficulty getting through, please email us: firstname.lastname@example.org or call us at 613-371-5644. We will contact you within 2 business days.
CSC strives to provide victims with the information they need to have an effective voice in the federal correctional system. We want to make sure that victims are treated with compassion, fairness, and respect. You can provide information about an offender to CSC anonymously by calling 1-866-780-3784 any time of the day or night.
Services and information
Register as a victim
Victims do not automatically receive information about the offender who harmed them. A victim must first register with CSC to receive that information. Find out how to register and what kind of information victims receive.
Provide a victim statement
Victim statements allow you to express how an offender's crime has impacted your life. This can include relevant information about the offender along with any safety concerns you may have. Information in a victim statement is considered throughout the course of an offender's sentence.
The Victims Portal is a simple, secure way to send and receive information from CSC and the Parole Board of Canada. Once signed up with a portal account, victims and/or their named representatives can access important information and services online.
Make a complaint
If you believe your rights under the Canadian Victim Bill of Rights have been infringed, violated or denied, you can make a complaint. Victims also have the right to make a complaint if they believe that their rights have not been respected.
Frequently asked questions
Find a collection of frequently asked questions. You will also find links to FAQs from other federal organizations that provide services to victims.
Find information about Canadian legislation that governs the rights of victims.
Find a collection of resources for victims of crime. Find out more about our partners.
Contact information for Victim Services
Find contact information for our national and regional Victim Services offices.
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