This Web page has been archived on the Web.

Supporting
Transformation Through Coaching

BY Jim Murphy, Director, Community Relations

The CSC Review Panel examined CSC’s Strategic Plan for Human Resource Management as part of its mandate to look at CSC’s operational plans and priorities. The Panel identified the need for “a succession plan that maintains knowledgeable, trained frontline, middle and senior management levels and a knowledge-based organization.” Developing a comprehensive coaching program is one way we can help accomplish these goals.

For the short term, CSC has developed and launched a coaching initiative to support the transformation agenda in its institutions and districts. A national team of 15 coaches has been established, and includes retired wardens, district directors and senior regional managers, led by Cheryl Fraser, Assistant Commissioner, Human Resource Management. This national team reports to the Transformation Team, and works with the regional deputy commissioners to engage managers at the sites to find opportunities to successfully address the recommendations of the Panel.

The specific objectives identified for the coaches include:

• To assist managers in institutions and the community to understand and actively support an evolving transformation agenda
• To enhance the capacity of the Transformation Team to provide guidance and support to managers in balancing the implementation of transformation initiatives and their ongoing responsibilities
• To identify areas where enhancements are required for successful results

This initiative is a first step in developing and establishing a coaching program linked to leadership development. It is expected that the longer-term program, which will be available to operational and non-operational managers, will be implemented in fall 2008. More information and feedback from those involved in this new program will be included in the next edition of Let’s Talk.  ♦